Medical Office Front Desk Receptionist

Full Time Front Desk/Receptionists Needed! (Orthopedics)

Our team of fantastic doctors, therapists and support staff are looking to expand! We're bursting at the seams with awesome patients and need to find a great candidate to join our team. The position is full time, and advancement is available to the ideal candidate. We are located in Tinley Park and Hyde Park and travel may be required to both locations as needed.

Our ideal front desk staff member is outgoing, enthusiastic, driven and ambitious. They have a great understanding that they are the face of our practice, and play a very important role in our success. They are able to stay organized at all times, hold themselves to a higher standard, and strive to provide excellent customer service in any situation.

Daily duties include:

• Greeting all patients & phone calls with a smile and a positive attitude
• Registering patients & scheduling appointments electronically
• Answering telephones & relaying messages to other departments
• Collecting co-pays & payments
• Verifying Insurance & obtaining authorization and referrals
• Obtaining, entering & verifying demographics
• Problem solving and filtering calls to other departments as needed
• Making sure that all clinics run smoothly, providing assistance to any patient or staff member who needs it
• Maintaining operations by following policies & procedures; and reporting needed changes.
• Understanding that you are the "face" of our practice, and that your actions directly reflect on our success and patient satisfaction.
• Doing whatever it takes to get the job done right.

This position requires you to be extremely detail oriented and responsible, you should enjoy working in an extremely fast-paced environment, you should have a take-charge attitude, take initiative and have the desire to take on additional duties and responsibilities.

Benefits:

• This position has the opportunity for advancement with the right candidate.
• Benefits include but are not limited to: above market pay rate, annual reviews for pay increases and bonuses, health & dental, paid vacation & holidays, increased vacation time with years of service, 401k and employer contribution options, Credit Union Membership, Wellness Bonuses and a fantastic support staff!

Job Requirements:

• Prefer experience with ECW systems, Microsoft Word & Excel and e-mail.
• Bilingual (Spanish) is highly preferred
• Education/Credentials: High school diploma or equivalent.
• Must have at least 1-2 years of experience as a Medical Receptionist

Applicants should send a cover letter and resume, along with salary requirements. Compensation is negotiable based on experience.