Office Assistant Bilingual a plus

Job Description

Job Description

Randy VanFossan Country Financial is looking for a warm and welcoming Bilingual Office Assistant to join our team in Bourbonnais, Illinois. If you thrive on helping people and enjoy a supportive office atmosphere, this could be the perfect fit for you! We believe in providing exceptional service to our community, and you'll be at the forefront of that mission, acting as the first point of contact for our valued clients. Your ability to communicate fluently in both English and Spanish will be key in ensuring everyone feels understood and well-cared for. You'll be an essential part of our daily operations, keeping things running smoothly and making our office a place where clients feel comfortable and confident. We foster a positive environment where every team member contributes to our success and feels appreciated for their efforts. Come grow with us and make a real difference in people's financial lives!

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Responsibilities

Greet and assist clients in person, over the phone, and via email, using both English and Spanish.

Manage incoming and outgoing mail and correspondence.

Schedule appointments and manage calendars for the office.

Maintain organized client files and records.

Provide general administrative support to the team.

Answer inquiries and provide information to clients in a clear and helpful manner.

Assist with basic data entry and processing.

Requirements

Fluency in both English and Spanish (written and verbal).

Excellent communication and interpersonal skills.

Proficiency with standard office software (e.g., Microsoft Office Suite).

Strong organizational abilities and attention to detail.

Previous customer service or administrative experience is a plus.

A friendly and approachable demeanor.