System Administrator

19779 System Administrator 2 12 months This position closes to submittals on June 10th. Position requires the ability to meet federal background and compliance requirements.

OVERVIEW

This contract System Administrator 2 position will support the Service Desk within Operational Infrastructure (JOV) and Networking & Firewall Delivery (JON) subgroups within Transmission Technology (JO) group in the Transmission Services (J-OT) business line of the company. JO provides hardware maintenance and lifecycle support for the Control Center and Field Management systems and networks. JO also provides General Support System (GSS) infrastructure maintenance, troubleshooting, repair, emergency response, client support, system energization/acceptance testing, and performance analysis and trending. This position will field telephone calls, voicemails and emails from IT clients, resolve or refer IT issues, track issues using a central incident management application and may run various diagnostic programs for troubleshooting or monitoring purposes.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved/accepted by appropriate manager or other federal personnel with the authority to do so. With the manager / technical lead oversight, perform system administration of the following systems, including the following: Configure applicable software and systems, maintaining local documentation, installing/updating/removing software, applying change control processes and procedures, planning and preparing for future growth, troubleshooting and resolving issues, and perform training related to the following software and systems: Antivirus-antimalware Data storage services Display infrastructure File services Laptops and portable devices Non-production workstations Patch management Print services SMTP relay services Windows infrastructure In-house developed applications Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Configure, monitor, and maintain virus protection software. Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Load computer tapes and disks and install software. Design, configure, and test computer hardware, networking software and operating system software. Administer network security measures. Implement and integrate new system architecture into an existing environment Deploy highly available technologies such as replication, load balancing, geographic clustering Install and configure server hardware including operating system and additional software to configure for optimal use. Identify standard monitoring requirements and scripting or applying additional setting requirements. Troubleshoot hardware and system level problems. Confer with network users about how to solve existing system problems. Document implementation guidelines and installation guidance. Interpret architecture and design configurations from vendors or other teams to enable clear implementation standards and guidelines. Research, develop, test, and document standardized technical procedures for the deployment of server and workstation computer hardware and associated operating systems for final review and approval by manager/staff. Respond to help desk client support calls utilizing change management software to manage the process of completing the tasks.

REQUIREMENTS

EDUCATION & CORRESPONDING EXPERIENCE

An Associate or Bachelor’s Degree in Computer Science, Information Technology, or a directly related technical discipline is preferred: With an applicable Associate or Bachelor’s degree: 3+ years of experience is required. With a degree not in applicable fields or no degree: 5+ years of experience is required. Experience must include direct work experience in Information Technology performing System Administration.

REQUIRED TECHNICAL SKILLS & EXPERIENCE

A practical knowledge and experience sufficient to successfully perform Active Directory administration and troubleshooting Windows operating system installation, maintenance, and troubleshooting. Experience using Powershell. Administration of print servers, network printers, and basic troubleshooting of printer services. A working knowledge and experience sufficient to successfully troubleshoot Windows operating systems using text-based logs, windows event logs, and various utilities. All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr CorSource