Sales Operations Specialist

Overview Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Sales Operations Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH). What you’ll do A day in the life. As the Sales Operations Specialist, you will be the person who brings new innovative ideas to our sales operations team and watches those ideas grow. You will use your strong technical skills as well as your interpersonal and relationship building skills to partner with our sales, service, and leadership colleagues as well as clients and carriers. You will manage all technical support and administrative functions essential to MMA’s sales productivity efforts. Become the subject matter expert and resource for our sales force and regional leadership in sales administration and in navigating MMA’s value propositions and technology tools. Lead the overall administration of Salesforce CRM platform, including ensuring data quality, data migrations and maintaining overall day to day data integrity. Partner with sales team to ensure high utilization of sales technology platforms during all stages of the sales cycle, including but not limited to Zywave/miEdge, ZoomInfo, Engage, Salesforce, LinkedIn Sales Navigator, Seismic, Riva and others. Track and audit Salesforce accounts for producer activity. Analyze Producer usage of Engage platform within Salesforce. Assist Producers with Engage reports and alerts. Research various markets as well as potential and existing client information. Assist with the preparation of monthly new business forecast and pipeline reports. Develop and distribute accurate reports and data essential to the sales organization, recommend improvements to existing reports and assist in the development of new reporting tools. Participate on any regional and/or national calls relevant to the enhancement of the sales technology platforms. Participate in monthly Regional Sales Meeting as needed. Our future colleague We’d love to meet you if your professional track record includes these skills: Strong proficiency with Salesforce as well as Microsoft Office Suite. 3-5 years of experience in a professional sales support role. Demonstrated ability to resolve problems and make administrative and procedural decisions on your own. Strong ability to present results neatly, with clarity and precision, in both oral and written form. Excellent time management skills, handling multiple tasks and deadlines simultaneously and adjusting priorities as needed. Comfortable working in a very fast paced environment. Enthusiasm for sales administration, reporting and tracking. Exceptional ability to communicate with colleagues, leaders and clients. Shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability. We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you. Apply and learn more To learn more about a career at MMA, check us out online: or flip through our recruiting brochure: Follow us on social media to meet our colleagues and see what makes us tick: Who You Are Is Who We Are We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. The applicable base salary range for this role is $59,700 to $111,200. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. #J-18808-Ljbffr Marsh McLennan Agency