Senior Technical Support Engineer — Cloud & FedRAMP On-Call
Tines
Tines is seeking a seasoned SaaS support professional to guide Federal customers on Tines Cloud and self-hosted deployments. You will own technical inquiries end-to-end across multiple support channels, and troubleshoot complex issues involving APIs, security, workflows, and self-hosted infrastructure. This role emphasizes building and documenting workflows, and acting as the Voice of the Customer to Engineering and Product teams. #J-18808-Ljbffr Tines
$122k - $163k
...is The Essential Cloud for AI. Built for... ...performance with deep technical expertise to... ...experience. This team supports the infrastructure... ...internal and customer engineering teams, offering... ...the Role:As a Senior Cloud Support Engineer... ...in on-call rotations. Occasional...SeniorPermanent employmentFull timeTemporary workWork experience placementCasual workWork at officeRemote workWorldwideFlexible hoursShift work$131k - $164k
...do its best work. As Senior Manager, Platform Engineering, you’ll lead the... ...strategy and hands-on technical judgement to create... ...roadmap for Atlassian Cloud, including Jira, Jira... ....Partner with IT Support to improve self-service... ...ISO 27001, SOC 2 or FedRAMP.Pay Range$131,000—$1...SeniorWork at officeLocal areaWorldwideVisa sponsorshipFlexible hours- Crusoe Cloud is transforming high-performance computing with sustainable... ...‑cost GPU compute power. As a Senior Cloud Support Engineer, you will be the primary contact for technical support, helping customers... ...on incident management, on-call rotations, and collaborate with...SeniorFull time
- ...impact in the market. We are seeking a Senior Technical Support Engineer to actively participate in advanced... ...Network security, IDS/IPS, endpoint, and cloud telemetry Performance, scalability,... ...ticket rotation, including on-call and weekend coverage Drive root cause...Senior
$70k - $87k
...users, without compromise. We call this digital freedom. And it... ...it. Our intelligent, cloud identity platform lets people... ...Role Purpose Statement: As a Senior Support Engineer, you will be working in a customer... ...them identify and resolve technical issues. Meeting or exceed...SeniorLocal areaWorldwideFlexible hoursWeekend work$145k - $175k
...data center construction, and cloud services. If you want to... ...compute power. As a Cloud Support Engineer, you'll play a crucial role in... ...primary point of contact for technical support, ensuring our customers... ...high CSAT (95%+). On-Call Rotation: Participate in a 24...SeniorFull timeTemporary workShift workWeekend workWeekday work- ...Description Investigate technical issues reported by enterprise... ...intake to resolution, across the support → engineering escalation chain... ...Participate in rotational on-call coverage for high-severity incidents... ..., ideally in a SaaS or cloud-based product environment...SeniorImmediate startWeekend workAfternoon shift
$90k - $110k
...year. About The Team The Support team at Alloy is a... ...curious, collaborative, and technically skilled problem-... ...closely with Product and Engineering, act as the voice of... ...What You'll Be Doing The Senior Technical Support... ...Participate in the team's on-call rotation , helping to...SeniorWork at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours- ...more control over supporting their family, personal... ...the moment all of engineering's work becomes... ...'re looking for a Senior Manager to build and... ...Government Cloud platform components... ...for the hard launch calls.What you'll doOwn... ...SOC 2, ISO 27001, FedRAMP, PCI, or SOX as applicable...SeniorWork at officeLocal areaShift work
- ...the Role We're looking for a Senior AVEVA/OSIsoft PI... ...environment of 1.5M+ tags that supports 24x7 critical operations across... ...enhancements and integrations Manage technical aspects of assigned projects,... ...participation in a 24x7x365 on-call alert response rotation....SeniorFull timeRemote workMonday to Friday
- ...Responsibilities Engineer and support Windows desktop and laptop environments... ...SCCM. Support Citrix Cloud VDI, including image management... .... Create and maintain technical documentation and standards.... ...environment. Participate in an on-call rotation (approximately one...SeniorFull timeWeekend work
$128.4k - $165k
...experienced operators, technical leaders, and... ...We are looking for a Senior IT Engineer who will play a key role... ...cycles. Our environment is cloud-native by design, with... ...server infrastructure that supports it Contribute to IT... ...Participate in on-call rotation approximately...SeniorLocal areaFlexible hours- Stellar Cyber is seeking a Senior Technical Support Engineer to lead advanced technical support operations for our SIEM platform and guide enterprise... ...with security teams, and ownership of incident resolution calls, including on-call and #J-18808-Ljbffr Stellar CyberSenior
- Akamai Technologies GmbH is seeking a Senior Cloud Support Engineer to define and resolve complex technical issues related to Akamai products and infrastructure from Cambridge, MA. This role collaborates with customer technical teams on pre- and post-sales issues, analyzes...SeniorRemote job
$116.25k - $155k
The Technical Solutions (TS) Enablement team empowers Datadog... ...organization—including Support, Customer Success, and Sales Engineering—with the skills, tools,... ...customer outcomes. As a Senior TS Enablement Program... ...and making sound judgment calls with limited oversight.Expert...SeniorWork at office- Providing product-focused technical resolution, the full-time Senior Technical Support Engineer will manage complex troubleshooting across AI security and data discovery, driving technical ownership of support tickets and engineering automation tools while working remotely...SeniorFull timeRemote work
$132.6k - $185.6k
Senior Support Engineer, Snoo Operations & Support New York City, NY Reddit is a community of communities... ...worldwide. You will be a hands‑on technical leader, working with the team and... ...initiatives Ability to participate in an on‑call rotation that includes after hours and...SeniorWork experience placementFor subcontractorWork at officeLocal areaRemote workWorldwide- ...business and achieve operational efficiencies with modern cloud-native technology.Our software platform is mission-... ...insurance software together. Summary We are looking for a Senior Technical Support Engineer to join our technical services team. As a key member of the...SeniorFor contractorsRemote workFlexible hoursShift work
- ...into a global team supporting institutions,... ...ownership mindset across engineering, trading, product,... ...We are a cloud-native crypto market... ...minimal input from senior management, while... ...part in an IT on-call rota and ticket queue... ...engineering or a similar technical role, ideally in...SeniorFull timeWork at officeRemote workWorldwideTrial periodRotating shift
$84.9k - $188.1k
Senior VMware Virtualization Support Engineer Position Description CGI is seeking a Senior VMware... ...currently based on VMware Cloud Foundation 8 (VCF 8) and... ...position provides Tier 2/3 technical support, participates in the 24×7×365 on-call rotation, troubleshoots complex...SeniorLocal areaDay shift$49.5k - $91.52k
Senior Technical Support Engineer - Telephony Remote Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical... ...Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never...SeniorTemporary workWork at officeRemote work$51.9k - $132.4k
...Description The Hardware Systems Engineer is responsible for... ...generation AI compute hardware supporting Oracle Cloud Infrastructure (OCI). As a... ..., the engineer serves as a technical resource during coolant leak... ...in weekend coverage and on-call rotations for critical...SeniorTemporary workRemote workFlexible hoursWeekend work- Seeking a proactive Senior Enterprise Support Engineer to work remotely, this full-time... ...will serve as the primary technical advisor for enterprise clients... ...conducting live strategy calls with C-suite executives,... ...SQL and experience with cloud log analysis tools such as...SeniorFull timeRemote work
- ...GitLab. An overview of this role As a Support Engineer at GitLab, you’ll sit at the intersection... ..., merge requests, email, and video calls. Mentor and guide teammates on complex... ...Experience owning complex, customer-facing technical cases from initial contact through...SeniorFull timeRemote workFlexible hoursShift workWeekend workWeekday work
- ...an energetic, high-proactivity Senior Enterprise Support Engineer to serve as the primary technical advisor and face of Unframe for... ...technical team, executing across cloud/API forensics, executive client... ...and de-escalation video calls with Fortune 500 C-suite and engineering...SeniorRemote job
$140.5k - $156k
...involves managing patients in various settings, ensuring comprehensive care, and collaborating with an interdisciplinary team. With no on-call, weekends, or holidays required, the position promotes work-life balance while offering competitive compensation ranging from $140,5...Senior$148.75k - $192.5k
...NO SPONSORSHIP - NO OPT Senior Cloud Engineer SALARY: $148,750-$192,500 LOCATION: 4 days... ...including GitOps workflows (e.g., Argo CD) Support and enhance CI/CD pipelines and... ...performance tuning Participate in on-call rotations and support operational readiness...Senior- ...success in a collaborative and supportive environment. Join us to make... ...improvement. Job Title: Senior IT Specialist Task Order:... ...on and remote (as necessary) technical assistance to end-users in response... ...and prioritizing support calls. ~2 years of experience with...SeniorWork at officeLocal areaRemote workRelocation
- Senior Technical Support Engineer Join us as a Senior Technical Support Engineer and help drive the resilience, scale, and efficiency of our global... ...Hands-on experience working with Docker, Kubernetes, and cloud infrastructure components (AWS, GCP). Strong background in...SeniorImmediate startWork from home
$106.9k - $147k
...of our caring communityHumana is seeking a Senior DevOps Platform Engineer to design, implement, and support secure, compliant cloud and DevOps platforms across Azure and GCP.... ...incident response, root cause analysis, and on-call support for critical platform services....SeniorFull timeTemporary workApprenticeshipWork at officeRemote workHome office
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