Training Coordinator

Benefits Health insurance Paid time off 401(k) matching Dental insurance Vision insurance Life Insurance Short Term and Long-Term Disability For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake & Norfolk area! This locally owned and operated, family‑run business started from the ground up to become one of the largest, most stable, and well‑respected disaster restoration companies on the East Coast. Though we are ever‑growing, we still maintain a close‑knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters. We are currently seeking an experienced, highly motivated, reliable, and personable Training Coordinator to join our team in Midlothian, VA. The ideal candidate will have excellent communication skills, strong multi‑tasking skills, possess a high attention to detail, and truly enjoy supporting employees learn and perfect new skills. Job Description As a Training Coordinator, you will play a critical role in assisting with the growth and development of our Franchise team. In addition, you will ensure a quality team of properly trained employees produce jobs completed according to SERVPRO Franchise procedures and processes. Responsibilities Administer paperwork for new hires, communicating with the new hires throughout the process to ensure quality onboarding Onboard and train new hires by following SERVPRO standard processes Assign assets to new hires and track in HRIS system Conduct training in accordance with the SERVPRO standard processes Support coordination of on‑site training for employees Renew all employee training on a consistent basis Perform technology set‑up, protection, and tracking Facilitate continuing education training and classes Qualifications A minimum of one year of business experience, preferably in training/onboarding Knowledge of current business software technologies Superb customer service, administrative, and verbal and written communication skills Excellent organizational skills and strong attention to detail Self‑motivated and can work independently Driver’s License and clean driving record We are an Equal Opportunity Employer. #J-18808-Ljbffr ServiceMaster Clean of Fraser Valley