HOUSEKEEPING OPERATIONS TRAINING MANAGER, Richmond, VA

Job Description

Job Description

​Salary:  $70,000-$75,000

Other Forms of Compensation:

Pay Grade: 13 

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at

Job Summary

Working as a Housekeeping Operations Training Manager,  you are responsible for planning, coordinating, and executing all new-hire training to include education of staff members and management trainees within the housekeeping department.

Responsibilities:

• Responsible for the Weekly Minders and Safety Minders programs
• Customizes training documentation forms as required
• Prepares a detailed outline of specific training programs
• Prepares monthly reports of training activity and statistics
• Develops and maintains film and resource library; translates materials into Spanish as needed 
• Liaison with other Training Coordinators, Corporate HR and Training staff and hospital resources
• Prepares memory aids for staff; i.e., plasticized cards for MSDS, Mission, Race, etc.
• Oversees computer-based QA program
• Coordinates and compiles results of user satisfaction survey program and presents materials at Infection Control/QA meetings as assigned
• Collects supervision rounds forms and supervision team meeting minutes forms; compiles, reviews and presents to Department Head

Qualifications:

• Ability to communicate effectively in written format and oral presentations
• High school/GED or equivalent required 
• Floorcare experience preferred
• Documentation and/or record keeping experience preferred
• At least one year of supervisory experience in housekeeping or high service related field required
• 5+ years training experience preferred
• Ability to multi-task and establish priorities
• Ability to maintain organization in a changing environment
• Exhibits initiative, responsibility, flexibility and leadership
• Must be proficient in the use of MS Office including but not limited to Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1549019

Crothall Healthcare 

TRISHA SOMMERNESS 

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