Operations Specialist

Billing Operations Specialist – Richmond, VA Richmond, VA | In office, Monday – Friday We are searching for an energetic, highly motivated Billing Operations Specialist to join the growing Finance team at our state‑of‑the‑art offices in Richmond, VA. If you thrive in a fast‑paced environment, can balance multiple priorities, and drive towards results, this is a great opportunity to join one of the fastest growing companies in the technology space. The Billing Operations Specialist performs critical business processes related to billing and contracts on a daily and monthly basis. The key objectives of the position are to ensure high throughput and accuracy in our operations and to contribute to process improvement. This role requires critical thinking, balancing of multiple priorities, and the ability to communicate effectively with both technical and customer support teams. The Billing Operations Specialist will work independently and in collaboration with a variety of CoStar departments including Finance, Sales, Financial Customer Service, Accounts Receivable, and Cash Applications. Responsibilities Become proficient in understanding of the contracts to cash life cycle, especially related to root cause analysis. Process manual contracts and operate the system processes that generate over 100,000 invoices every month. Ensure data integrity across the system by participating in QA control process. Develop an in-depth understanding of our software and service environment, including Oracle Cloud, third‑party invoice presentment portals, and in‑house Enterprise solutions. Track and measure critical data; review systems and reports for inconsistencies. Effectively balance small‑scale projects and day‑to‑day operations. Partner with colleagues in Shared Services, Technology, and Sales teams to resolve issues and improve processes. Drive communication and change in a world‑class organization. Contribute to and support the integration of business processes and newly acquired companies. Maintain compliance with SOX regulations. Qualifications Bachelor’s Degree from an accredited, not‑for‑profit, in‑person college/university. A track record of commitment to prior employers. 1+ years of billing operations or related experience in a dynamic corporate environment. Ability to work within timed deadlines by prioritizing workload and understanding the priority business outcomes. Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and VLOOKUPs). Excellent oral and written communication skills required. Experience collaborating and communicating with other internal business partners. Strong focus and attention to detail. Ability to be flexible and adapt to changing situations at a high growth company. Evidence of strong academic performance in college. Benefits Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug Life, legal, and supplementary insurance Virtual and in‑person mental health counseling services for individuals and family Commuter and parking benefits 401(K) retirement plan with matching contributions Employee stock purchase plan Paid time off Tuition reimbursement On‑site fitness center and/or reimbursed fitness center membership costs (location dependent) Access to CoStar Group’s Employee Resource Groups Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks Compensation: Base Compensation: $26.44 - $36.06 (Hourly) Sponsorship: We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, CoStar Group is not able to provide visa sponsorship for this position. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. #J-18808-Ljbffr