Senior People Science Analyst - Human Resource Services - San Francisco Public Utilities Commis[...]

Senior People Science Analyst – Human Resource Services – San Francisco Public Utilities Commission (1244) Full-time Job Code and Title: 1244-Senior Human Resources Analyst Recruitment ID:TEX-1244-162120 / RTF0162119-01148212 APPOINTMENT TYPE: Temporary Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.

WHO ARE WE?

San Francisco Public Utilities Commission (SFPUC) Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year. Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care. Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness. We are an award‑winning and industry‑leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality. People Science team within Human Resource Services at the SFPUC strives to create a workplace with thriving, diverse, and engaged employees using innovative, behavioral science‑based research and consulting to the SFPUC. Under direction, the Senior People Science Analyst performs professional work in analyzing, researching, and consulting functions related to competency modeling, employee engagement, people analytics, talent management consulting, workforce planning, and racial equity. Essential Functions The essential duties include, but are not limited to the following: Provide strategic research and best practice‑based consultation to business leaders related to talent management strategies, organizational effectiveness initiatives, and human resources policies and practices. Lead complex projects, including project scoping, developing project plans, and communication plans, and managing external partnerships. Independently compile and analyze data using standard software programs such as Excel; create compelling data visualizations and actionable insights to support workforce, talent and organizational decision‑making. Manage a portfolio of internal clients and lead the development of competency models (i.e., critical technical, behavioral, and leadership competencies required for successful performance) serving as team lead for competency‑based talent management projects and related processes. Develop and improve talent management processes (e.g., recruitment and selection, performance management, career pathing, leadership development) to align with our competency framework and workforce needs. Conduct research and advanced data analysis to identify strategic actions and recommendations to support SFPUC’s Racial Equity Action Plan, and other organizational priorities. Facilitate workshops and strategic discussion with business leaders and employees to support workforce planning, leadership development, organizational development, and team effectiveness initiatives. Design and develop survey instruments and interview protocols, assessments, and other data collection tools to gather data and information. Plan and create strategic content, resources, and communications (e.g., site pages, training guides, presentations, newsletters) tailored to diverse groups. Prepare and deliver executive‑level, visually appealing reports and engaging presentations to communicate findings and recommendations, policies, and strategic insights to diverse, non‑technical audiences. Identify and implement opportunities to improve team processes, operational efficiency, and service delivery. Direct the work and assist in the professional development of interns, junior team members, and cross‑functional project contributors; providing coaching, guidance, and training. Demonstrated advanced experience utilizing and administering technology platforms, software applications, and digital tools such as Visier (people analytics), Quantum Workplace (engagement suite), Microsoft Office Suite, SharePoint (including site development), Survey Monkey, Adobe Illustrator or similar tools or technologies. The 1244 Senior People Science Analyst will perform other related duties as assigned. Minimum Qualifications Education: Possession of a baccalaureate degree from an accredited college or university. Experience: Three (3) years of verifiable professional human resources experience, similar to 1241 Human Resources Analyst, in one or more of the following areas of activity: recruitment and selection; classification and compensation; employee and/or labor relations; benefits administration; human resources operations; diversity, equity, and inclusion; and personnel training. Substitution: Education Substitution - Additional qualifying work experience as a professional human resources analyst may be substituted for up to two years of the required education on a year‑for‑year basis (30 semester/ 45 quarter units equals one year). Experience Substitution - Completion of a 12‑month human resources trainee program equivalent to the City and County of San Francisco's 1249 Human Resources Training Program may substitute for one (1) year of required professional experience. Experience Substitution - Possession of a Juris Doctorate (J.D.) or Master's degree in Personnel Administration, Human Resources Management, Business Administration, Public Administration or Clinical/School/Industrial‑Organizational Psychology may substitute for one (1) year of the required professional experience. MQs must reflect the class specification for those classes with set MQs. One year of full‑time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40‑hour work week.) Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full‑time employment. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Desirable Qualifications Graduate degree in Industrial‑Organizational Psychology, or other closely related field (e.g., Industrial Psychology, Organizational Behavior, Applied Social Psychology, Behavioral Psychology), Data Science, Data Analytics, Public Administration, or Business Administration. Experience and/or professional certifications in the areas of competency modeling, strategic workforce planning, employee experience/engagement, surveys and analytics, diversity, equity & inclusion, and/or talent management consulting. Demonstrated experience in designing, evaluating, and improving human resources programs through the application of organizational research, employee and workforce data analysis, project management, and change management principles. Experience using technologies such as Visier, Quantum Workplace, SharePoint, Survey Monkey, and Adobe Illustrator or similar data visualization and survey platform tools. Verification of Education and Experience Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Additional Information Regarding Employment with the City and County of San Francisco Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process. Select the “Apply Now” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email View email address on click.appcast.io that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Sari Mix at View email address on click.appcast.io. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law. #J-18808-Ljbffr City-and-County-of-SAN-Francisc