IT Business Analyst

Genesis10 is currently seeking a Technical Product Manager – Microsoft 365 (Copilot) for an onsite position with a Global Financial Institution located in Charlotte, NC, Kennesaw, GA, or Jacksonville, FL. This is a 12‑month contract opportunity. This Product Manager will be responsible for product planning and execution throughout the product lifecycle for critical service offerings within the Productivity Portfolio of products. The key responsibilities will include gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, supply chain, marketing, and support to ensure financial and customer satisfaction goals are met. This role also involves ensuring product and communication efforts support the company's overall strategy and goals for the Microsoft 365 family of products. Responsibilities Define the product strategy and roadmap for the Microsoft 365 family of products Understand and represent the needs and requirements of a wide variety of customers Deliver requirements documents with prioritized features and corresponding justification Drive new product enhancements/updates through the development process lifecycle Ensure service adoption forecasts are met and perform product demos for customers Understand all aspects of the costs and financial levers that impact the product, propose a budget, and secure funding Develop and manage the core positioning and messaging for the product Deliver monthly metrics including volumes, savings, and expenses with forecasts Run beta and POC programs with early‑stage products Identify, document, and monitor client requirements as they relate to the Microsoft 365 products Requirements Bachelor's and/or Master's degree in Information Technology or related field 10 years of experience as an Information Technology professional 7 years of experience in Product Management with demonstrated success defining and launching products Strong understanding of product management discipline, including new product development, testing, and deployment Background working in a technical environment and a high‑volume production organization Experience with Microsoft products (Microsoft 365 and SCCM) Experience with software deployment processes and software lifecycle processes Proficient working with large sets of data (Excel and SQL) Familiarity with Agile tools like JIRA Exceptional executive presentation, communication, influencing, and problem resolution skills Strong leadership skills to work with peers and various levels of management Desired Skills Experience working in a highly regulated financial institution Knowledge of the Microsoft Office Suite and Microsoft 365 Product Management Certification Six‑sigma knowledge and achievement ITSM experience Pay Range $43.56 - $51.56 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Benefits of Working with Genesis10 Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average). Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr Genesis10