Senior Program Manager

Program Manager

Essential Duties and Responsibilities:

• Program Development and Communication:
• Manage and prioritize concurrent complex programs, including deliverables, timelines, communications, meetings, scheduling, and action items.
• Design and implement clinical programs and healthcare information technology implementations that support CDU and the Black Maternal Health Center of Excellence (BMHCE) mission, vision, and goals.
• Monitor activities, track progress, and develop reports on key performance indicators and outcomes.
• Ensure program objectives are met and compliance with institutional policies and procedures.
• Serve as clinical liaison.
• Project Implementation and Oversight:
• Manage clinical programs and population health projects.
• Develop healthcare information technology implementations focused on EHR systems.
• Maintain legal-regulatory compliance, research design, protocol, recruitment, and participant enrollment.
• Maintain data lifecycle management and data integrity for collections, storage, and analysis.
• Collaborate with data analysts for quantitative and qualitative analysis, data visualization, and reporting.
• Develop Institutional Review Board (IRB) applications necessary to conduct human subject research using Responsible Conduct of Research to maintain informed consent, ethics, and data stewardship.
• Serve as liaison for the Office of Research Integrity and Compliance to maintain Institutional Review Board (IRB) submissions.
• Grant Management and Contracts:
• Assist in the development of grant applications, proposals, sub-awards, and contracts relevant to health policy and health services research programs.
• Manage the grant lifecycle, including application, reporting, compliance, resource allocation, communications, and budgets.
• Serve as liaison for the Office of Sponsored Programs for grant management, contracts, sub-awards, and requests for proposals.
• Financial Management and Budgeting:
• Develop and manage budgets for programs and projects, track program expenses to ensure responsible resource allocation.
• Monitor expenditures, track financial performance, submit invoices for processing, and provide regular reports to leadership.
• Serve as liaison to Finance and Procurement Departments to maintain compliance.
• Operations and Administration:
• Manage operational tasks for the program team, including staff, community faculty, post-doctoral fellows, students, program coordinators, community health educators, data analysts, and project assistants.
• Responsible for approving timecards, time off requests, and performance reports.
• Utilize Microsoft Suite products and other Project Management systems.
• Serve as liaison to the Payroll Department and Human Resources Department.
• Stakeholder Engagement and Events:
• Engage with key stakeholders (government agencies, philanthropic organizations, academic research partners, and community-based organizations) to understand needs and expectations to ensure program objectives align.
• Manage logistics, equipment, facilities, and communications for special events.
• Serve as liaison to the Office of Strategic Advancement (OSA), Risk Management, and Campus Security to ensure event compliance.

Other Duties and Responsibilities:

• Facilitate a multi-disciplinary and collaborative approach to problem-solving and service delivery.
• Other duties as requested.

Education:

• Master of Public Health (MPH) or Master's degree from a regionally accredited institution in business, health administration, or related field, or equivalent experience required.

Experience:

• 5+ years of experience in program management, grants administration, or related roles.
• 1-3 years supervisory experience.
• 1-3 years of experience with healthcare information technology systems and implementations preferred.
• 1-3 years of experience in a clinical setting with providers and patients preferred.
• Experience with event planning and standard procedures.
• Experience working as a liaison with diverse stakeholders, including internal and external partners.
• Experience with Microsoft Suite, including but not limited to Outlook, Word, Excel, PowerPoint, and OneDrive.

Skills:

• Knowledge of cultural competency and ability to work with a diverse community.
• Proven ability to work independently and collaboratively in a multidisciplinary team environment.
• Ability to work effectively with community members, event participants, community organization leaders, University representatives, and healthcare provider partners.
• Project management skills and effective communication, both verbal and written.
• Demonstrated ability to set priorities with strong attention to detail.
• Mission-driven and self-directed; able to carry out tasks described with minimal supervision.
• Ability to learn and apply new skills to enhance overall program management.

Complexity:

• The ability to perform highly detailed work with sustained attention and care while providing/obtaining information on numerous inquiries is paramount to success in this position.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Occasional stooping. Frequent standing. Constant walking, sitting, climbing, reaching high/low levels, finger movement, feeling, speaking clearly, hearing conversationally, and seeing far and near.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally required to work in confined spaces.

Mental Demands:

• The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Frequent variety of unrelated tasks. Constant calculating, interrupted work, a variety of interrelated tasks, and the use of sustained concentration, reasoning, judgment, resourcefulness, analytical ability, and ingenuity.

Special Requirements:

• As a health professions institution of higher education, Charles R. Drew University of Medicine and Science seeks to protect the health and safety of the University community. As a condition of enrollment and employment, students, faculty, and staff must comply with the current CDU COVID-19 requirements as described on the CDU COVID-19 webpage. Please visit the CDU Return to Campus website or email the Campus Nursing Office at View email address on click.appcast.io.
• Ability to work effectively with a diverse community.

Compensation:

• $54.32 Per Hour

Position Status:

• Part Time

Work Location:

• On-site

Conditional Statement:

• The employment status of this position is classified as "Conditional." Conditional employment means that the job exists contingent upon continued funding and limitations of restricted funds or, the duration of a specific program, project, grant, or contract. Since this position is funded by BMHCE HRSA, G0020120, End Date: 01/31/2026, this position is contingent upon the continued receipt of these funds. Continuation of this position is dependent, in part, upon funding availability. Furthermore, no work may be performed after the grant end date(s) unless the position receives an extension in writing from a Dean, Division VP, or Human Resources.

EEO Statement:

• Charles R. Drew University is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Fair Chance Statement:

• Charles R. Drew University of Medicine and Science will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.