Customer Support Supervisor | QA‑Driven Coaching Leader
Cengage Group
Cengage Group in Nashville, TN is seeking a Supervisor, Customer Support to lead a dedicated team and provide exceptional customer experiences. This role will be instrumental in driving performance through quality assurance, coaching, and effective management. The ideal candidate will have a strong background in customer service, leadership skills, and a commitment to driving results. Additionally, they will foster a culture of continuous improvement and accountability. #J-18808-Ljbffr Cengage Group
$152.7k - $294k
...engagement, and drives towards customer value outcomes. Key... ...programs that support business and technology... ...relationship-building. Skilled at coaching, delegation, and... ...translate it into an outcome‑driven roadmap with clear... ...us in our team‑led and leader‑enabled hybrid model. Our...SuggestedSummer holidayFlexible hours- ...long-term success. TP is committed to supporting those who serve. We welcome... ...Experience. Site/Agent/Team contests driven by vendor. Visuals to drive performance... ...agent opportunities and passing along to supervisor and/or coach so they can make outreach as needed to...SuggestedTemporary workTraineeshipWork experience placementRemote work
- ...and adaptable, the Team Leader - Operations ensures... ...and store operations. Supporting the Assistant Store Leaders... ...to keep the salesfloor customer-ready. You manage... ...Assistant Store Leader Coach associates on exceptional... ...they pertain to, or are driven by, position and acting...SuggestedHourly payFull timeWork at officeLocal areaFlexible hoursNight shiftAfternoon shiftWeekday work
$143.35k
...We believe in offering performance-driven individuals a place where they can... ...legal and regulatory risk Coaches and mentors Legal associates and leaders on structured process improvement... ...strategic improvement opportunities Supports the full lifecycle of Legal strategic...SuggestedFull timeWork at officeFlexible hours- ...in the absence of the Supervisor. • Assists in the orientation... ...without requiring support and instruction from... ...stakeholders and customizes services to better address... ...Provides ongoing support and coaching in a constructive... .../area. - Makes Data Driven Decisions: Demonstrates...SuggestedFull timeTemporary workWork experience placementInterim roleRelocation packageShift work
- ...seeking an experienced and driven Market Leader to oversee store operations... ...delivering an exceptional customer experience across their market... ..., and profitability while supporting expansion plans. Supply... ...Recruit, train, coach, and develop store leadership...Local area
- The PMO Leader will build and lead our Project Management Office (PMO... ...for the Quality Assurance (QA) function, ensuring quality is... ...drive continuous improvement. Support change management efforts to ensure... ...change. Strong focus on data-driven leadership, including tracking...Temporary work
$75k
...this company is looking for a hands-on leader who excels at building strong teams, delivering... ...If you’re ready to grow with a purpose-driven brand, this is the role for you.... ...program Paid time off and healthcare benefits Supportive, values-driven company culture Clear...Casual workShift work- ...in computer science or a related field. Responsibilities include chairing CAB meetings, leading audit efforts, and implementing AI-driven capabilities. Benefits include medical coverage, life insurance, and tuition reimbursement. #J-18808-Ljbffr Tractor Supply Company
- ...Environment, Health and Safety) Leader is responsible for... ...Market. Mentor and coach Project Teams, EHS... ...transforms clients into supporters of DPR. Engage with... ...Collaborate with key customers and project teams to define... ...KPIs. Present data-driven insights and...Contract workTemporary workWork at office
- Titan Electric is seeking a field-tested electrician based in Nashville, TN. Ideal candidates will have 5+ years of experience and a strong commitment to quality work, supervising small crews and proactively spotting issues. The role demands up to 100% travel depending...
- ...The Clinical Staff Leader is a direct... ...provides feedback and coaching to staff members,... ...management knowledge to support the team. Team... ...typically a "working" supervisor. Core Capabilities... ...compassion and customizes services to meet needs... .... Makes data‑driven decisions based on...Temporary workWork experience placementFlexible hoursShift workNight shift
$45k - $50k
...are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the... ...training, performance evaluations, and coaching. Supervises client services to ensure... ...purpose-driven workplace where you feel supported, and that means prioritizing your physical...Contract workWork at officeRemote workMonday to FridayFlexible hours- ...Kowboy Fence Company in Nashville is hiring a Customer Experience Coordinator to be the first voice our customers hear. You will answer calls and emails, schedule appointments, and communicate consistently with customers throughout their journey. The ideal candidate is...
- ...Clinical Staff Leader Discover Vanderbilt... ...feedback and coaching to staff members,... ...management knowledge to support the team. * Team... ...typically a 'working' supervisor. Core... ...stakeholders and customizes services to better... ...area. - Makes Data Driven Decisions: Demonstrates...Temporary workWork experience placementFlexible hours
$16.75 per hour
...Customer Experience Lead-Opry Mills A Victoria's... ...Lead is a values-based leader who delivers exceptional... ...the sales floor, and coaching associates in the moment... ...Experience Lead supports operational excellence... ...to act as a front-line supervisor responsible for assigning...Local areaImmediate startFlexible hoursNight shiftWeekend work- ...(PMC) is a national leader in hospitality-focused... ...operational expenses to support effective financial... ..., and make data-driven recommendations for continuous... ...parking attendants, supervisors, and customer service staff while... ...reviews, provide coaching, and implement employee...Hourly payMinimum wageFull timeLocal areaFlexible hoursShift work
- ...Summary The Clinical Staff Leader (CSL) is a registered... ...provides feedback and coaching to staff members,... ...situations, demonstrates supportive and authoritative... ...primarily as a working supervisor. Core Capabilities Supporting... ...resources; makes data‑driven decisions. Fostering...Temporary workWork experience placementFlexible hoursShift work
$23.85 - $29.81 per hour
...claims, billing, and patient support. Our model reshapes how DME is... ...What We Need As a Team Lead, Customer Experience at Synapse Health,... ...contributor and a day-to-day leader within the Customer... ...processing while mentoring and coaching Specialists, supporting onboarding...Hourly payFull timeWork at officeLocal area- ...Genesco is seeking a Customer Service Team Lead in Nashville, TN. In this role, you will manage team performance to meet service levels... ..., monitoring KPIs, conducting performance reviews, and supporting team development. Candidates should have a high school diploma...Relocation package
- ...JOIN OUR TEAM! Retail Customer Service Lead (Key... ...associate experience and supports associate development.... ...onboarding, mentoring, and coaching for growth as well as... ...when the Experience Leader is not available... ...performance to direct supervisor. Acts as the Leader...Hourly payWeekly payMinimum wageFull timeLocal areaImmediate startWeekend workAfternoon shift
- ...Journeys - Customer Service Team Lead As the Customer Service Team Lead, you will manage... ...and team members. This position coaches, mentors, and develops a team of customer... ...oriented and quality-focused individuals to support and promote the Journeys brand. You will...Relocation package
- ...leasing excellence, and delivers outstanding customer service at one or more communities.... ...responsible for setting performance standards and coaching, developing, and empowering associates... ...team. Provide feedback, coaching and support to drive achievement of established...Temporary workWork at officeLocal areaImmediate start
- ## Supervisor Materials Management (Sun.-Thurs... ...on quality, customer satisfaction, and... ...promoting engagement. Leaders state precise... ...inventory levels.Our supporting roles are the... ...ongoing support and coaching in a constructive... ...area. - Makes Data Driven Decisions:...Temporary workWork experience placement
- A leading construction firm in Nashville is seeking an experienced Senior Project Manager to oversee complex projects. The ideal candidate will have at least 10 years of construction management experience and the ability to lead safety initiatives. The role involves managing...
- ...Montgomery College is seeking a Clinical Staff Leader in Nashville, TN, to supervise nursing... ...ensuring optimal unit performance, coaching staff, and providing high-quality care.... ...offers competitive pay and benefits in a dynamic and supportive environment. #J-18808-Ljbffr...
$155k - $247k
...management and retirement challenges through custom solutions and a people-first approach. To... ...visit: Job Responsibilities The office leader is responsible for leading the P&C... ...reinforce a consistent client experience, and coach teams on executive communication....Work at officeLocal area$105k - $150k
TradeLink Solutions Company in Brentwood, Tennessee, is looking for a Senior Project Manager to lead construction projects in the healthcare sector. This role emphasizes developing and managing project schedules, overseeing subcontractors, and ensuring safety compliance...For subcontractor- ...Clinical Staff Leader Discover Vanderbilt... ...feedback and coaching to staff members,... ...leadership styles, such as supportive and authoritative,... ...effectively to customer or client needs.... ...typically a 'working' supervisor. Core... ...area. - Makes Data Driven Decisions: Demonstrates...Temporary workFlexible hoursShift work
- ...leadership styles, such as supportive and authoritative, as... ...effectively to customer or client needs. Recognizes... ...tasks to others. Coaches subordinates on technical... ...typically a 'working' supervisor. Core Capabilities Develops... .../area. Makes Data Driven Decisions:...Temporary workWork experience placement
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Supervisor | QA‑Driven Coaching Leader. Be the first to apply!
- customer service project manager Nashville, TN
- director customer relationship management Nashville, TN
- insurance customer service manager Nashville, TN
- manager customer success team Nashville, TN
- sales customer service manager Nashville, TN
- customer onboarding manager Nashville, TN
- manager customer experience Nashville, TN
- senior customer service manager Nashville, TN
- customer service executive Nashville, TN
- customer business manager Nashville, TN


