PMO Leader: Tech Transformation, Delivery & QA

The PMO Leader will build and lead our Project Management Office (PMO), driving cross-functional initiatives across the business. This role will be responsible for developing project management standards, improving execution, and aligning projects with business priorities. In addition to overseeing enterprise-wide programs, this leader will also be responsible for the Quality Assurance (QA) function, ensuring quality is built into every stage of project delivery. The ideal candidate is a confident communicator, strong collaborator, and natural problem solver who can balance big-picture thinking with hands-on execution. They will bring proven experience leading technology transformation and migration initiatives, scaling and managing high-performing teams, and driving accountability and results in fast-paced environments.

KEY RESPONSIBILITIES

Build and lead a high performing PMO function, setting best practices for project governance, tools, workflows, and stakeholder communication. Collaborate with cross-functional teams (pharmacy, tech, marketing, ops) to deliver high-impact projects on time and within scope. Manage the full project lifecycle: scoping, planning, timelines, resource allocation, risk management, change control, and retrospectives. Serve as escalation point for project-related issues or delays. Identify bottlenecks and drive process improvements across departments. Track and report on project KPIs, throughput, and resource utilization to drive continuous improvement. Support change management efforts to ensure smooth adoption of new processes or tools. Technology Leadership & Transformation Lead strategic technology transformation, migration, and modernization initiatives in partnership with engineering, infrastructure, QA, and business stakeholders. Drive the delivery of complex technical projects that align with enterprise goals and advance the organization’s technology roadmap. Balance competing technical and business priorities, ensuring alignment with broader company objectives. Team Leadership & Performance Management Scale and lead a high-performing team of project managers and QA professionals. Foster an environment of accountability, execution, and continuous improvement. Set clear goals, roles, and expectations to drive consistent delivery and follow-through. Develop and mentor team members to enhance their skills and professional growth. Balance competing priorities across a portfolio of projects and initiatives. Align project delivery with strategic business objectives and resource capacity. QA Oversight & Maturity Provide leadership and direction to the QA team, ensuring standards and processes are followed to maintain accuracy, compliance, and consistency across business operations. Advance QA maturity by implementing quality frameworks and continuous improvement practices. Partner with cross-functional teams to ensure quality is integrated throughout project lifecycles—especially in documentation, workflows, and deliverables. Support the development and continuous improvement of QA procedures, checklists, and reporting mechanisms. Ensure the QA function aligns with business needs and contributes to overall project success. Serve as a strategic advisor to leadership on prioritization and roadmap alignment. Communicate project status, risks, and outcomes clearly across multiple stakeholders, including executive leadership. Influence cross-departmental alignment through effective communication and collaboration.

QUALIFICATIONS

Bachelor’s degree in a relevant field (e.g., Business Administration, Engineering, Information Systems). 7+ years of experience in project management within healthcare, pharmacy, regulated eCommerce, or technology, including 3+ years in a leadership role. Proven track record of delivering technology transformation, migration, and modernization initiatives. Experience managing a PMO or establishing project frameworks in a scaling business. Demonstrated success leading and scaling high-performing project management and QA teams. Strong grasp of project management methodologies (Agile, Waterfall, hybrid approaches). Proven experience leading complex cross-functional initiatives with measurable business impact. Experience with project management tools (e.g., Asana, Jira, Smartsheet). PMP, Lean Six Sigma, or similar certification preferred. Familiarity with change management principles and agile methodologies. Experience navigating and leading teams through organizational or operational change. Strong focus on data-driven leadership, including tracking KPIs, throughput, and quality metrics to drive continuous improvement. Prior experience leading or partnering with a QA function (e.g., process quality, operational compliance, or documentation review). Excellent communication, documentation, organizational, and problem-solving skills. Proven ability to communicate and influence at the executive level.

WHY ALLIVET?

At Allivet, we're more than just a company. We are a strong community of passionate leaders dedicated to improving the lives of pets. Joining us means becoming part of a team where you can collaborate on exciting projects and truly make a difference. We offer a competitive compensation package, a comprehensive benefits package of medical, dental, vision, short-term/long-term disability, life insurance, PTO, and a 401K plan, plus company perks. Allivet is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. #J-18808-Ljbffr Allivet