Housekeeping Manager- Housekeeping

Job Description

Job Description

POSITION PURPOSE:

Provide organization, instruction and guidance to members of the Housekeeping staff. Ensure completion of daily objectives while maintaining Five Star Service standards of cleanliness and guest satisfaction.

EXAMPLES OF DUTIES

ESSENTIAL FUNCTIONS:

Average Percent of Time

45% Distribute/delegate room and cleaning assignments to Housekeeping team members.

25%  Interview, select and train Housekeeping team members in proper work procedures and techniques.

15%  Supervise and monitor work performance of team members by conducting room inspections. Provide coaching and counseling of team members and conduct performance reviews when needed.

10% Plan and conduct staff meetings to ensure open communication amongst team members. Attend various operational related meetings to obtain and disseminate pertinent information.

SUPPORTIVE FUNCTIONS 

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. 

• Participate in Lobby Greeter and Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and troubleshooting problems.

• Assist room attendants and house persons in securing all supplies and tools necessary for the completion of daily tasks. 

• Monitor proper use and compliance with hazardous chemicals and the Hazcom program. 

• Expedite all requests by guests. 

• Other duties as requested. 

PHYSICAL REQUIREMENTS: 

Frequency Key: Never – 0 hours; Rare – up to 1 hour; Occasional – 1-3 hours; Frequent – 3-6 Hours; Constant – 6-8 hours 

Physical Activity Frequency 

Sitting  Rare 

Walking, climbing stairs  Frequent 

Crouching/Bending/Stooping Frequent 

Reaching  Occasional 

Grasping  Occasional 

Pushing/Pulling  Rare 

Near Vision  Constant 

Far Vision  Constant 

Hearing  Constant 

Talking  Constant 

Smell  Constant 

Lifting/Carrying(# lbs)