Service Support Specialist
$22 - $24 per hourSCI Shared Resources LLC
Our associates celebrate lives. We celebrate our associates.
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
Meets regularly with Funeral Director(s) to ensure customer needs are met
Frequently communicates with families to coordinate activities
Takes first calls and dispatches removal teams
Collects vital information, files death certificates and insurance claims
Schedules appointments for Funeral Directors
Designs and prints memorials; creates, scans, and corrects arrangement documents
Orders merchandise, flowers, urns
Schedules services including coordinating with churches, cemeteries and staff
Assists with setting up funeral/visitation areas and take down
Assists during funeral services and events
May be required to ensure company vehicles are clean and fueled, prior to and after services
Adheres to all Company and Regulatory requirements
Performs other administrative duties for the location when time permits
MINIMUM Requirements
Education
- High School diploma or equivalent
Certification/License
- Good driving record and valid driver’s license
Experience
2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required
Funeral industry experience preferred but not required
Knowledge, Skills and Abilities
Strong knowledge of computers and software
Above average communication skills
High level of compassion and integrity
Problem solving skills
Ability to multi task and set priorities
Ability to maintain confidentiality
Ability to work beyond standard business hours including weekends
Detail oriented
Professional team player
Pro-actively seeks out tasks
Motivated, enthusiastic work ethic
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
Mostly works indoors during all seasons and weather conditions
Occasional work outdoors
Limited amount of local and/or multiple location traveling required
Professional dress is required when in contact with families
Work Postures
Sitting continuously for many hours per day, up to 6 hours per day
Occasional periods of time standing, up to 3 hours per day
Climbing stairs to access buildings
Physical Demands
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Ability to lift up to 20 pounds
Work Hours
- Working beyond “standard” business hours as the need arises
Compensation
$22.00 - $24.00/hr
Benefits
Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Health Savings Account with Company Contribution * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance * SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program
Postal Code: 80033
Category (Portal Searching): Operations
Job Location: US-CO - Wheat Ridge
Job Profile ID: F00349
Time Type: Full time
Location Name: Olinger Crown Hill Mortuary & Cemetery
$22 - $24 per hour
...celebrate our associates. This role provides exemplary customer service in all areas of helping client families following the loss of... ...are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to...SuggestedTemporary workCasual workWork at officeLocal areaFlexible hours- Service Corporation International in Wheat Ridge, CO is seeking a Service Support Specialist to provide exemplary customer service following a loss. You will work with funeral directors to initiate and complete arrangements, handle first calls, coordinate with families...Suggested
- ...HCBS Benefits Specialist Term Limited This position serves as a Staff Authority in the management... ...to many of the Home and Community Based Services (HCBS) benefits administered by the Department. This position supports Department goals by collaborating with the Colorado...SuggestedContract workWork from home
$20.6 per hour
...Behavioral Treatment Services provides accessible, integrated, and inclusive behavioral health services supporting clients throughout the criminal justice system. Interested... ...Program Title: Peer Support Specialist Pay: $20.60/hr Location: Lakewood...SuggestedPart timeImmediate startShift work$4,567 per month
...Client Support Specialist Job Code: CSS Reports To: Manager, Client Support Base Location: AZ or CO Work Status: Virtual Office... ...Troubleshoot and resolve data and platform issues. Triage incoming service requests and escalate as needed. Maintain effective...SuggestedFull timePart timeWork at officeLocal areaRemote workWork from home- ...Client Support Specialist (Remote) Overview We are seeking a Client Support Specialist to assist individuals and families with planning... .... This position focuses on delivering a high level of service while guiding clients through the planning process, including...Remote workFlexible hours
$59k - $76k
...are investing in what's next for your career. As a Desktop Support Specialist for PCL Construction Enterprises, Inc. in Denver, Colorado,... ...benefits ~ Prescription drug coverage and telemedicine services ~ Life, AD&D and disability insurance ~ Paid parental leave...Work at officeRemote work- ...Overview We are looking for a Sales & Client Support Specialist to assist clients with planning and booking travel while providing exceptional service throughout the sales process. This role blends client support with consultative sales, helping clients select travel...Remote workFlexible hours
$30k - $75k
...Client Support Specialist (Remote) Denver, Colorado, United States $ 30,000.00 - 75,000.00 (US Dollar) Or refer someone Overview... ...travel. This position focuses on delivering a high level of service while guiding clients through the planning process,...Remote jobFlexible hours- Contexture is seeking a Client Support Specialist to join its team in Grand Junction, CO. This full-time role is integral in providing support to consumers and stakeholders through various channels including email and phone. The ideal candidate will manage users, diagnose...Full timeWork at officeRemote work
- A leading services company in the railroad industry is looking for a motivated Territory Support Specialist. This role involves prospecting and securing opportunities within railroad customers and industries. The ideal candidate must be available 24/7 and able to travel...
- Description Hulcher Services is seeking a motivated and success-driven Territory Support Specialist. You will play a vital role in prospecting, identifying, and securing opportunities by selling diversified services and equipment within railroad customers and industries...For subcontractorNight shift
- NALHE is seeking a dedicated professional to support the processing and delivery of lab results in Denver, Colorado. The role involves entering test results into the LIS, collaborating with providers, and ensuring quality and safety compliance in every interaction. The...
- ...Stewart Title Company is looking for an Escrow Assistant to provide escrow services for various real estate transactions including residential and commercial sales. The successful candidate will support escrow officers by performing administrative tasks and ensuring high...
- A leading IT staffing firm is seeking four Technical Support Specialists for a 3-month project with potential for longer-term placement. You... ...phone requests daily. The ideal candidate excels in customer service, has strong troubleshooting skills, and is familiar with...Remote job
$22.5 per hour
The Austin Centers for Exceptional Students in Westminster is looking for a Behavioral Tech/Para Professional dedicated to supporting students with emotional and educational challenges. Join a passionate team dedicated to creating positive learning environments while implementing...$65k - $70k
...Description Everything starts with our people. As an Ecosystem Support Specialist, you are a vital link within a close-knit community focused... ...formal and informal system training programs to help ensure service continuity Job Requirements: Technical Expertise...Immediate startRelocationFlexible hoursShift work$21 - $23 per hour
...Renewal Support Specialist AIR Communities, headquartered in Denver, CO, is one of the country's largest owners and operators of multifamily... ...experience Qualifications ~13 years of customer service, administrative, or operations experience ~ Strong attention...Hourly payTemporary workLocal area$31.69 - $36.78 per hour
...Title: Administrative Support Specialist Location: Lakewood, CO 80225 Schedule: Full-time, onsite Monday-Friday Salary: $31.6... ...document management, records management, and related support services. This is a full-time opportunity in which we’ll provide competitive...Full timeWork at officeLocal areaRemote workMonday to Friday- ...A Colorado-based utilities firm is seeking an IT Support Specialist to join their team. This company is very well established and has seen tremendous growth over recent years. This is a 3-month contract position with the opportunity to be hired permanently. The role will...Hourly payPermanent employmentContract workLocal area
- ...Elea Ecuador is seeking a detail-oriented Data Entry Clerk to provide essential support in maintaining data accuracy and efficiency. Located in Westminster, CO, this remote role requires strong computer skills and excellent organizational abilities. The ideal candidate...Work at officeRemote work
$83.3k - $138.9k
Account Management Support Specialist - Medically Integrated Dispensing (MID) This role plays a critical internal support role within the Medically... ...and cross‑functional internal teams to ensure high‑quality service delivery, operational execution, and issue resolution across...Work at officeRemote work2 days per week- ...Business Banking Support Specialist The Business Banking Support Specialist is a customer service and support role working directly with customer accounts, inquiries, and items directly related to client satisfaction with the U.S. Bank relationship while working under...Work experience placementWork at officeRemote workFlexible hours3 days per week
- ...quick-thinker, and ready to be a part of an organization that supports your growth? WHAT WE'RE ABOUT We believe care goes beyond a medical... ...401K Position Summary Under direction of Director of Social Services, assists each resident and family in adjusting to placement, illness...
$105k - $115k
...Field Service Specialist LDIS, a Tetra Tech company is adding a Field Service Specialist to our Field Services team based remotely reporting... ...for evaluation. This role is primarily field-based and will support field projects, with occasional assignments to other field...Full timeFor contractorsWork experience placementWork at officeRemote workWorldwide- A travel consultancy is seeking a Sales & Client Support Specialist to assist clients with planning and booking travel. This remote role requires... ...relationships with clients while providing exceptional service. Responsibilities include responding to inquiries,...Remote jobFlexible hours
- Adams County Colorado is seeking a Clerical Support professional in Westminster to perform various clerical tasks for county departments. Responsibilities include data entry, managing correspondence, and assisting the public with inquiries. The ideal candidate should have...Work at office
$19.39 - $23.8 per hour
...relationships with PRO customers, earning their trust, and helping grow their business while supporting the execution of Floor & Decor’s PRO priorities. The role reports to the PRO Services Manager and works closely with the Installation Materials and Design Services...Hourly payFor contractorsLocal area$44.33 - $66.5 per hour
...option Summary: Leads team members of the extracorporeal life support (ECLS) and extracorporeal membrane oxygenation (ECMO) team by... ...of ECMO and ECLS team members. Performs the underlying services as needed. Assists with coordinating services, prioritizing...Temporary workPart timeLocal areaRemote workFlexible hoursShift workNight shift$25.63 - $34.18 per hour
...smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to... ...from Day One. Job Description The Business Banking Support Specialist is a customer service and support role working directly with customer accounts,...Full timeTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours3 days per week
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Support Specialist. Be the first to apply!
- guest services associate Wheat Ridge, CO
- service advisors Wheat Ridge, CO
- food service officer Wheat Ridge, CO
- facility service associate Wheat Ridge, CO
- environmental services attendant Wheat Ridge, CO
- human services specialist Wheat Ridge, CO
- community services specialist Wheat Ridge, CO
- car service advisor Wheat Ridge, CO
- toyota service advisor Wheat Ridge, CO
- services specialist Wheat Ridge, CO


