Administrative Assistant

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Humana is looking for an Administrative Assistant who has experience supporting executive level leadership. Reporting directly to the VP, Chief Customer Officer, you will manage, prioritize and complete tasks for multiple leaders and their organizational needs. You must be a self-starter that identifies requirements, anticipates requests and takes initiative to mitigate needs while building and managing relationships across Humana in support of department objectives and the team.

Key Role Functions

• Communicate with all partners, providers, and corporate and community leaders
• Maintain schedules using sound judgment to prioritize meetings
• Coordinate and schedule internal and external meetings, make travel arrangements for attendees, and ensure that various meeting amenities are available
• Complete expense reconciliation for leaders
• Assist leadership team with presentations, responses to requests, reports, meeting agendas and meeting materials
• Maintain travel schedules (scheduling appointments and making travel arrangements)
• Determine proper course of action for incoming requests, calls and correspondence, direct to appropriate person or operational area
• Anticipate needs before they happen and take initiative to eliminate any potential bottlenecks which may arise

To be successful in this role, you must have the ability to perform at a high-intensity pace, juggling multiple projects with a positive attitude while producing a quality work product and maintaining strict confidentiality. You must have a solid comfort level in an executive corporate environment. You can work independently and effectively in a fast-paced environment, think on your feet, remain calm under pressure, and anticipate needs in advance. Having strong organizational skills with the ability to balance multiple initiatives under short timelines and prioritize workload are also critical to success in this role.

Required Qualifications

• 5+ years of experience supporting multiple leaders in a large and complex organization
• Experience managing many details for executive leaders related to calendaring/scheduling, follow-up requests, travel-related planning, etc. simultaneously with low rate of error
• Experience coordinating complex travel arrangements for leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes
• Proficient in Microsoft Outlook, Word, and PowerPoint
• Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows
• Model confident, effective communication and consistently represent the organization's values and standards
• Exhibit exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, while consistently handling sensitive information with discretion and maintaining confidentiality in all professional matters
• Demonstrate the ability to balance multiple initiatives and effectively prioritize workload, while maintaining flexibility to support urgent business needs and requests

Preferred Qualifications

• Associate's or Bachelor's Degree
• Proficient in Microsoft Excel
• Experience with internet research and proof-reading/editing

Additional Information

This is a hybrid position. You must be willing to be present 1 to 2 days per week in the office.

Scheduled Weekly Hours: 40

Pay Range: $58,400 - $79,800 per year

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.