Parts Counterperson

Parts Counter Person Luther Family Ford is currently seeking a Parts Counter Person to assist in our Parts Department. This is an excellent opportunity for someone looking to work in a fast paced environment and gain knowledge of Ford Parts. Responsibilities Oversee the parts sales process from start to finish. Train parts counter persons "best practices" Communicate with customer on parts status. Communicate with staff and customers in a friendly and professional manner. Be able to read and understand the parts catalog when looking up parts. Answers phone calls, providing price quotes and other information. Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. Provides high level service to internal and external customers. Pulls and fills orders from stock. May need to perform parts deliveries when needed. Maintain a weekly bin checks to ensure accuracy of stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submits an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receives payment from retail customers or obtains credit authorization. Set up orders for daily shipment, delivery, or pick-up. Must be able to work one Saturday/Month. Must be able to work Saturday for our annual Inventory. Qualifications Have a High School Diploma or equivalent Have experience with auto parts sales (preferred) Are able to work in a fast-paced work environment Have strong organizational and time management skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. What We Offer Medical, Dental & Vision 401k with Match Paid Vacation Growth Opportunities Paid Training Family Owned and Operated Long Term Job Security Health and Wellness Accident & Critical Illness HSA/Flexible Spending Pet Insurance Employee Discounts Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number. #J-18808-Ljbffr