Assistant Dockmaster

Summary The ideal candidate will have an outstanding attitude and be motivated to ensure the member, guest, and passenger experience are above expectations while always keeping safety awareness in mind. This individual must be flexible with the constant day-to-day activities that arise. Under the supervision of the Marina Dockmaster, the Assistant Marina Dockmaster is instrumental in assisting with the daily operation of our Marina. They must possess strong leadership qualities as they will be managing multiple marina positions including Front Desk Agents, Dockhands, and Mates. Essential Functions Job duties include, although are not limited to: Customer Service- Very high expectations to provide our resort Members and guests with memorable experiences. Quick problem-solving skills required in a Marina Management position. Computer Skills- Microsoft Office (Word, Excel, Outlook, etc.) proficiency required. Will need to operate various hotel/marina software. Able to complete any computer tasks given in an efficient manner. Responsible for billing our annual guests their monthly dockage, electrical, and incidental charges. Responsible for upkeeping our weekly charter commission logs. Inventory marina supplies and reorder as necessary. Assist the Dockmaster with scheduling, training and performance reviews. Operate the resort’s fleet of vessels when necessary. Coast Guard Regulations- Knowledgeable on all regulations and safety drills needed to operate a Commercial vessel. Available to work on weekends and holidays. Ability to complete goals and targets given in a timely manner. Ability to work outside on a regular basis; regularly 90+ degree weather with high humidity. Internal Relationships Reports to Dockmaster Manages Front Desk Agents, Dockhands and Mates External Relationships Has regular contact with guests and members of the resort, as well as Directors and GMs of various resort departments. Qualifications Must possess USCG Merchant Mariner Credential: Master, minimum 25 Tons Must possess a valid Drivers License- Class E. Education/Experience Requirements Drug free and prepared to enter Maritime Consortium High School Diploma or GED Must have a minimum of 2 years’ experience commanding inspected passenger vessels in either inshore, near shore, or offshore operation. 3+ years’ experience in a Marina related position preferred. Physical Requirements Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical ActivityFrequency Crouching/Bending/StoopingFrequent ReachingFrequent Pushing/PullingFrequent Near VisionFrequent Far VisionFrequent HearingConstant TalkingConstant Lifting/Carrying (15 lbs.)Frequent StandingConstant In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Full Time Boca Raton, FL, US #J-18808-Ljbffr