Human Resources Generalist

Job Description

Job Description

Make an Impact. Drive Change. Champion Employee Success.

Are you an HR professional who thrives on building relationships, improving processes, and creating exceptional employee experiences? We're looking for a Human Resources Generalist who is energized by helping employees succeed, partnering with leaders, and making a meaningful impact across the organization. This is more than a traditional HR role. It's an opportunity to be a trusted advisor, culture champion, recruiter, problem-solver, and change agent. The ideal candidate is proactive, resourceful, and driven to continuously improve. You don't wait to be told what needs attention. You seek out opportunities, build solutions, and help create a workplace where employees can thrive from day one.What You'll Do Recruit Great Talent

You'll play a critical role in helping us attract and hire top talent, with a primary focus on technician positions and other key operational roles.

Responsibilities include:

• Leading full-cycle recruitment efforts from sourcing through hiring.
• Partnering with hiring managers to understand workforce needs and develop recruiting strategies.
• Building and maintaining strong candidate pipelines.
• Managing job postings, candidate communications, and pre-employment processes.
• Delivering an exceptional candidate experience that reflects our culture and values.
• Continuously identifying ways to improve recruiting effectiveness, speed, and quality.

Create an Outstanding New Hire Experience

We believe employee success starts on day one. You'll own the onboarding experience and ensure every new employee feels welcomed, informed, and set up for success.

Responsibilities include:

• Managing onboarding from offer acceptance through successful integration.
• Revamping and continuously improving orientation programs.
• Ensuring employees receive timely information, resources, and support.
• Driving participation and engagement in orientation and onboarding activities.
• Partnering with leaders to create a positive and productive employee experience.

Be a Trusted HR Partner

You'll serve as a go-to resource for employees and leaders, helping strengthen engagement, performance, communication, and workplace culture.

Responsibilities include:

• Advising managers and employees on HR policies, employee relations, performance management, and workplace concerns.
• Building strong relationships across all levels of the organization.
• Conducting regular "temperature checks" with leaders and employees to identify concerns and opportunities proactively.
• Supporting employee development, engagement, retention, and team effectiveness.
• Helping foster a positive, high-performance culture where employees feel valued and supported.

Support Benefits, Payroll & HR Operations

You'll help ensure employees have a seamless experience with HR programs and services.

Responsibilities include:

• Administering employee benefits and serving as a resource for employee questions.
• Processing enrollments, status changes, and qualifying life events.
• Supporting annual open enrollment activities.
• Preparing, processing payroll, and auditing information for accuracy.
• Maintaining employee records and HRIS data.
• Supporting compliance efforts, audits, policy administration, and reporting.

Drive Continuous Improvement

We want someone who refuses to sit idle and is always looking for ways to make things better.

Responsibilities include:

• Identifying opportunities to improve HR processes and employee experiences.
• Challenging the status quo and recommending solutions that drive efficiency and effectiveness.
• Leading initiatives that improve recruiting, onboarding, engagement, and retention.
• Taking ownership of problems and following through to resolution.
• Serving as a champion for continuous improvement and organizational success.

What We're Looking For

Required Qualifications

• 3+ years of progressive Human Resources experience.
• Experience in full-cycle recruiting, employee relations, and HR administration.
• Experience recruiting for technician, skilled trades, field service, operational, or similar positions.
• Experience administering employee benefits and supporting payroll activities.
• Knowledge of employment laws and HR best practices.
• Experience using HRIS, applicant tracking systems, payroll systems, and Microsoft Office. Experience with Isolved is a plus! 
• Proven ability to improve processes, programs, or employee experiences.

What Makes You Successful

You are:

• Highly motivated and self-directed.
• Passionate about employee success and creating positive experiences.
• A strong relationship builder who earns trust quickly.
• Comfortable balancing multiple priorities in a fast-paced environment.
• An excellent communicator 
• A problem solver who doesn't wait for direction.
• Process-minded and always looking for opportunities to improve.

Why Join Us?

This is an opportunity to help shape the employee experience and influence the growth of our organization. We're looking for someone who wants to do more than maintain HR processes. We want someone who wants to build, improve, innovate, and make a lasting impact .If you're energized by recruiting great people, creating exceptional onboarding experiences, strengthening workplace culture, and helping employees and leaders succeed, we'd love to meet you.

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