Concessions Operations - Wake Forest

Concessions Operations - Wake Forest

Wake Forest - Winston Salem, NC 27105

Overview

Salary Range $15.00 - $17.00 Hourly Level Entry Position Type Part Time Job Shift Any Education Level Not Specified Travel Percentage None Category Restaurant - Food Service

Description

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more. Proof of the Pudding, operator of Wake Forest University Concessions, is looking for team members that will be responsible for various concessions operations at Wake Forest University athletic events. The ideal candidate will be available for all Wake Forest home football games, has experience in food service operations, and enjoys a position always on the move. In addition to football, Wake Forest has other athletic and special events throughout the year. We are offering competitive pay and on-the-job training at one of the most scenic venues in North Carolina.

Essential Duties and Responsibilities

• Receiving product and equipment using a forklift, pallet jack, golf cart, or box truck.
• Restocking concession stands from the warehouse using FIFO.
• Stocking concessions, bars, popup location, and suites throughout the event venue with equipment and food & beverage products according to pull-sheets or direction from management
• Perform minor repairs on equipment.
• Plug-and-play electrical and propane equipment.
• Assists in all gameday operations as business needs dictate.
• Interact with customers in a professional and upbeat manner.
• Ensuring hot and cold food is delivered in accordance with food safety standards.
• Assist with disassembly and event breakdown: end of event inventory, warehouse stocking, and organization of equipment and leftover food products
• Work efficiently and independently to complete assigned tasks
• Cleaning and sanitizing food contact surfaces such as dishes, small wares, and food prep surfaces.
• Punctual and consistent work ethic.
• Running food on game-days.

Qualifications

Education and/or Experience:

• High School diploma or equivalent preferred
• 1+ year experience in a food service role emphasizing operations or logistics, experience in high volume of stadium food & beverage preferred
• Live within 25 miles of Wake Forest University campus preferred.
• ServSafe certified or is available to receive training.

Specialized Qualifications:

• Strong Customer Service skills with the desire to provide excellent service to our customers.
• Comfortable receiving on-the-job training to perform their responsibilities.
• Effective communication skills with both team members and guests.
• Ability to use machinery or work with another team member to move heavy equipment.
• Must be able to pass a background check.
• A good memory and ability to problem solve effectively.
• Availability to work all home football games.

Work Environment

The work environment for this position will be event operations and working out of the Football Stadium or similar venues. This position will often walk throughout campus and stadium grounds on different terrains.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of moving through an event space, and traversing throughout the stadium
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items
• Must be able to lift up to 50 pounds at times.

Company Core Value and Competency Requirements

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits

• Competitive pay starting at $15-$17/hr
• Free meal while working.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member's roles.
• On-the-job training that can be applied industry wide.
• A flexible work schedule, excluding home football/basketball game days,
• Working at the most scenic and iconic facilities North Carolina has to offer.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.