Senior Director, Business Systems Technology

Senior Director (Business Systems and Technology)

Optomi, in partnership with a leading curriculum and assessment company, is looking for a Senior Director, Business Systems and Technology to join their team. The right candidate will own the enterprise platforms that run the business: sales, finance, supply chain, customer experience, and HR. The role sets the multi-year roadmap, leads a team of managers over 30+ employees, consultants and offshore partners, owns the budget, and drives AI and automation across Business Systems.

What the right candidate will enjoy!

• Contributing to educational solutions that reach millions of learners and educators around the world.
• Working within an organization that actively connects educational research, professional learning, and classroom innovation.
• Collaborating with cross-functional teams at the intersection of technology, content, and education.
• Joining an established education technology organization with more than two decades of experience advancing teaching and learning.

Experience of the right candidate:

• 12+ years in enterprise business systems, 5+ leading managers and multi-team orgs
• Led a 30+ person business systems org (blended FTE, consultants, offshore) with a multi-million-dollar budget
• Expert architect in at least 2 of: NetSuite, Salesforce, Workday, Boomi
• Delivered a major platform implementation, re-platform or consolidation
• Built or rebuilt a delivery model (Agile, SDLC, release, QA) with measurable results
• Took AI or automation from concept to production and measured the ROI
• Negotiated and managed SI and staff aug contracts
• Comfortable presenting to executives and partnering with Vps
• EdTech or high-growth SaaS, ideally subscription plus physical fulfillment
• Quote-to-cash: CPQ, billing, revenue recognition between CRM and ERP
• Salesforce Agentforce/Einstein, Workday AI, Boomi AI
• Modern data stack (Snowflake, dbt, Fivetran)
• Led an IT turnaround or maturity shift
• ITIL, NIST or COBIT; Salesforce, NetSuite, Workday or Prosci certifications

Responsibilities of the right candidate:

• Lead managers over development, integration and data engineering teams
• Own the enterprise applications roadmap: rationalize the portfolio, retire tech debt, tie investments to KPIs
• Define the delivery model: SDLC, release management, quality, environments
• Take AI use cases to production (Salesforce Agentforce, NetSuite forecasting/close automation, Workday self-service)
• Own the Business Systems budget and govern SI and staff augmentation partners
• Keep systems audit-ready with Finance and InfoSec (GITC controls)