Contact Center Analyst: Routing & Analytics Specialist

Avila Dental

Avila Dental in Chicago is seeking a Contact Center Analyst to enhance the operation of the Contact Center by documenting business needs for call management. This role involves conducting business process analysis and developing functional specifications for Contact Center applications. The ideal candidate will possess strong analytical skills, experience with Call Center software, and excellent communication abilities. The job offers a dynamic environment focused on delivering high-performance contact center infrastructure solutions. #J-18808-Ljbffr

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Vacancy posted 4 days ago

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