Front Desk Associate

Provide excellent service to clients at Banya 5’s standards Handle and diffuse client issues professionally Check in and check out clients of facility Book and coordinate spa appointments Neatly stock towels throughout the shift Describe services and facility Encourage clients to upgrade services and purchase retail items Process payments in the POS software Keep work area clean and organized Lobby to be clean and organized Floors to be kept clean and free of debris Outside Entry to be clean and swept when needed Follow daily task lists Retail shelves to be dusted and organized Replenish printed materials as needed Responsibilities Greet clients as they enter the Banya Provide excellent service to clients at Banya 5’s standards Handle and diffuse client issues professionally Check in and check out clients of facility Answer phones Book and coordinate spa appointments Neatly stock towels throughout the shift Describe services and facility Encourage clients to upgrade services and purchase retail items Process payments in the POS software Cash Handling Keep work area clean and organized Lobby to be clean and organized Floors to be kept clean and free of debris Outside Entry to be clean and swept when needed Follow daily task lists Retail shelves to be dusted and organized Replenish printed materials as needed Personal Attributes Upbeat, friendly and energetic People-oriented with a positive attitude Thrives in a customer service-focused environment Team player who values relationships with co-workers Front Desk Associates are paid hourly. Starting wage varies, based on previous experience. All Banya 5 employees enjoy significant fringe benefits including full use of the spa facilities for themselves and their immediate family, spa service and retail discounts, and complimentary quarterly spa services. #J-18808-Ljbffr Banya 5 Urban Spa