Manager, Outpatient Services - Behavioral Health

Job Description

Your experience matters

WellBridge Healthcare Fort Worth is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Manager of Outpatient Services joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

How you'll contribute:

A Manager of Outpatient Services who excels in this role:

• Monitors and completes necessary audits for patient care tracking. Handles all aspects of the admission process.
• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use. Per the therapist dictation maintains the programming schedule.
• Maintains staff schedule and ensures staffing for the program. Monitors and records attendance including tardiness and absences.
• Audits treatment plans. Communicates with treatment team to ensure chart compliance. Interfaces with others to ensure completion of physician follow ups from CPE.
• Works with the business office and utilization review department to ensure payment for services. Perform pre-certifications and concurrent reviews. Develops relationships with Payer sources. Interfaces with UR department to ensure service coverage for patients.
• Maintains a positive working relationship with referral sources, community agencies and organizations.
• Maintains program and patient information and data to create reports, census and assist the business office in reporting.
• Schedules CPEs, nursing assessments, H&P, AT assessments and psychosocial assessment with appropriate clinician. Schedules or completes UDS collections, including random screenings.
• Actively participates in the therapist's discharge planning needs. As directed creates appointments, starts follow up care process and completes interfacing with organizations.
• Provides direct supervision for designated employees.
• Monitors and oversees the work performance of outpatient staff. Works closely with the director of Clinical Services to ensure program compliance.
• Audits outpatient charts for accuracy and compliance.
• Assists with scheduling and coverage as it relates to staffing needs.

Why join us

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have a Master's degree in Counseling, Social Work, Business Administration, or related field. Additional requirements include:

• Valid Driver's license
• Social Work or Clinical license required
• Two years of inpatient or outpatient behavioral health experience required.
• One year of leadership experience required
• CPR and de-escalation certification required within 30 days of hire and prior to any patient contact.

EEOC Statement

"WellBridge Healthcare Fort Worth is an Equal Opportunity Employer. WellBridge Healthcare Fort Worth is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

About Us

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

About the Team

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.