Vice President, Operations
Confidential
Vice President, Marketplace Operations
About the Company
Fast-growing mobile ticketing company
Industry
Entertainment
Type
Privately Held, VC-backed
Founded
2013
Employees
201-500
Funding
$26-$50 million
Categories
- Internet
- Technology
- Entertainment & Recreation
- Baseball
- Basketball
- Boating
- California
- Football
- Hockey
- Mobile Commerce
- San Francisco
- Soccer
- Stephen Curry
- Android
- Apps
- E-Commerce
- iOS
- Media and Entertainment
- Mobile
- Mobile Apps
- Photography
- Sports
Specialties
- last minute ticket deals
- user experience
- access live entertainment
- mobile
- concerts
- theaters
- sports
- music
- arts
- gatherings & more
- and machine learning
Business Classifications
- B2C
- Mobile
- Marketplace
About the Role
The Company is seeking a Vice President, Marketplace Operations to lead the transformation of the post-purchase fan experience. This executive role is pivotal in redesigning the operating model to ensure that the fan experience after the buy button is seamless and efficient. The successful candidate will be responsible for owning the full arc from post-purchase to resolution, with a focus on AI-powered systems that prevent issues before they impact the customer. This includes architecting and owning conversational AI systems, building product feedback loops, and driving margin improvement through excellent post-purchase operations. The role demands a leader with a proven track record in AI-native CX system design, product influence, and a deep understanding of post-purchase metrics and margin fluency. Applicants for the Vice President, Marketplace Operations role at the company should be AI-native operators with a strong background in consumer marketplaces, ticketing, travel, or similar businesses. The ideal candidate will have at least 7 years of experience in a relevant industry, with a clear focus on post-purchase experience as a key driver of customer retention and business margin. Executive presence is essential, as the role involves influencing across various functions and sitting on the leadership team. The company values diversity and is an equal-opportunity employer, dedicated to creating an inclusive environment where all employees can thrive.
Hiring Manager Title
CEO
Functions
- Operations
- Product Management
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$257.25k
...consistent with applicable policy and business needs. The Opportunity Accountable for the auto, property or other claims operation to deliver business results at scale. Responsible and accountable for the operational execution of the member experience in claims...OperationsWork experience placementWork at officeRemote workRelocation packageFlexible hours- ...19850Pay Rate: 150,000Job DescriptionVice President of Human Resources Our client located in San Antonio, Texas is adding a Vice President of Human Resources to their team.... ...mission-driven healthcare services organization operating across multiple locations in Texas. The...OperationsCasual workWork from homeVisa sponsorship
- ...Vice President of Revenue Cycle Operations About the Company Globally recognized pharmaceutical company Industry Hospital & Health Care Type Non Profit Founded 1915 Employees 1001-5000 Categories Pharmaceuticals...Operations
- ...Vice President of Operations About the Company Premier senior living organization committed to operational excellence and exceptional resident services. Industry Hospital & Health Care Type Privately Held About the Role The Company is seeking a...Operations
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- ...Vice President of Operations About the Company Globally recognized energy company specializing in renewable energy solutions Industry Utilities Type Privately Held Employees 501-1000 Specialties business electricity renewable electricity...OperationsContract work
- ...University Health is seeking a dynamic and strategic healthcare leader to serve as the Vice President of Cardiovascular Services. This executive will provide strategic leadership and operational oversight for the comprehensive heart and vascular service line across the...OperationsLocal areaFlexible hours
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- ...Vice President of Operations About the Company Well-regarded network of veterinary clinics Industry Veterinary Type Privately Held Employees 501-1000 Specialties veterinarians animal hospital emergency animal hospitals boarding...Operations
- ...Vice President of Operations About the Company Mission-driven organization combating human trafficking at its source Industry Non-Profit Organization Management Type Non Profit Founded 2015 Employees 11-50 Specialties uganda trafficking...OperationsFull timeFor contractorsRemote work
- ...Vice President of Revenue Operations About the Company Globally recognized provider of HR, payroll & tax solutions Industry Human Resources Type Subsidiary of a Public Company Employees 501-1000 About the Role The Company is seeking a Vice...Operations
$1,000 per month
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- ...Vice President, Association Relations About the Company Internationally-focused membership organization Industry Non-Profit... ...of members, retailers, and industry partners. Hiring Manager Title President Functions ~ Operations...Operations
- ...Vice President of Operations, Supply Chain & Logistics About the Company Rapid-growing distributor of foodservice supplies Industry Wholesale Type Privately Held About the Role The Company is seeking a Vice President of Operations -...Operations
- ...Vice President of Global Tax About the Company Popular smart sleep tracker Industry Health, Wellness and Fitness... ...successful candidate will be responsible for the day-to-day operations of the global tax strategy, including income, indirect, and transfer...Operations
- ...Vice President of Development About the Company A respected statewide nonprofit organization seeking fundraising leadership during... ...approach, who can effectively direct the development operations and ensure the success of the organization's fundraising activities...Operations
- ...Vice President, Program Management About the Company Innovative biotechnology (BioTech) company developing metabolic therapies... ...stage oncology programs. The successful candidate will be the operational backbone of the pipeline, with a primary focus on a multi-...Operations
- ...Vice President of Product Development and Production About the Company Accomplished sporting apparel brand Industry Apparel... ...needs with business objectives to achieve a competitive advantage. Functions Product Management Operations...Operations
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