Manager in Training
Maurices
Position Overview The Manager in Training (MIT) works with store manager and store teams in achieving sales goals, driving a customer focused environment, managing talent and performance, and executing visual standards. The MIT participates in a training program to prepare them for a store manager position within 3–6 months. The MIT is hired with the expectation that they are relocatable to a specific new store or a group of new and existing stores. The MIT will complete the training program that prepares them for a Store Manager Position at maurices. The MIT must actively participate in all training modules and activities while also fulfilling a managerial role on the team. Responsibilities Customer Obsession
- Drives and achieves a customer focused store environment.
- Creates and demonstrates fashion focused store environments by delivering product knowledge and fashion expertise to our customers through associate dress and product knowledge.
- Consistently demonstrates awareness for the customer in actions, priorities and decisions.
- Leads by example through utilizing customer service training resources.
- Manages sales goals by analyzing store performance using historical reports and adjusting plans and priorities as necessary for achievement of goals.
- Responsible for the performance of store team.
- Manages payroll hours to support the needs of the business and sustain profitability.
- Assesses visual needs and directs implementation of promotional changes in order to maximize sales immediately and for the short and long-term.
- Prepares schedules by assessing business needs, traffic patterns and store activity in order to maximize sales.
- Directs team to effectively use sales driving programs such as associate ordering system and outreach within the community.
- Makes quality hiring decisions and nurtures talent through strong networks in store community. Develops successors and talent pools for all store positions.
- Provides current, direct, complete, and actionable positive and corrective feedback to others ensuring effective accountability.
- Grows and develops talent using company programs such as orientation, customer service training, MBA program, etc.
- Accurately appraises the strengths and weaknesses of others and coaches associates appropriately.
- Creates and cultivates an environment that allows others to reach their full potential while also fostering a fun and rewarding working climate.
- Maintains an operationally sound store as measured through opportunity audits.
- Minimizes inventory loss by directing team to effectively use store security equipment, provide excellent customer service, maintain a clean and organized store and thoroughly review daily sales documentation.
- Ensures Execution of company direction (POS, Visual, HR, Operations, etc.) and uses resources appropriately.
- Enforces and follows all maurices Policies and Procedures. Responds appropriately to policy and procedural violations and uses HR Resources to follow company guidelines.
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