Sr Scientist, Lab Operations

We are seeking Senior Scientist to join IQVIA Laboratories at Ithaca. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development. Job Summary: Serve as a technical specialist supporting regulated laboratory operations by executing and improving LC-MS/MS analytical procedures, leading investigations, and driving continuous process improvements. Provide hands-on troubleshooting, training, and documentation support to ensure high-quality, compliant, and scalable assay delivery. What You'll Be Doing: Perform and document analytical procedures accurately and on time in accordance with SOPs and regulatory guidelines Conduct routine and moderately complex data analysis to confirm procedures are performing within expected tolerances Identify, document, and escalate unusual results or potential performance errors to senior laboratory personnel Lead routine quality investigations including root cause analysis, CAPA assignment/completion, and effectiveness verification Provide in-lab troubleshooting to reduce rework by resolving equipment issues and data anomalies in real time Deliver hands-on training for new and existing employees and author training manuals for new equipment and processes, including multiplexing workflows Oversee technology transfer of methods and SOPs and collaborate cross-functionally to ensure assays are sustainable and scalable Review laboratory metrics to identify and lead process improvement initiatives, including defining additional metrics such as cost savings What We Are Looking For: Bachelor's Degree or equivalent combination of education and experience (Some CAP/CLIA lab locations may require a BSc in in a chemical, physical, biological or clinical laboratory science, medical laboratory technology or cytotechnology.) Typically requires >5 years experience in relevant discipline; >4 years of experience in a regulated laboratory Hands-on experience operating and maintaining triple quadrupole mass spectrometers (e.g., Sciex API 6500/6500+/7500) including routine maintenance, calibration troubleshooting, and investigating non-linear standard curves Hands-on experience setting up and operating HPLC/UPLC systems (e.g., Shimadzu Nexera, Agilent, Waters) including gradient optimization, column selection, and mobile phase preparation (pH and buffer selection) to improve retention, peak shape, and response Other Equivalent combination of education, training, and experience may be accepted in lieu of degree The Knowledge, Skills and Abilities Needed for This Role: Strong working knowledge of applicable regulatory requirements and GDP/GLP-style documentation expectations in a regulated laboratory environment Advanced troubleshooting and problem-solving skills, including structured root cause analysis and method/assay performance evaluation using tools such as Sciex OS software Excellent communication, organization, and “everyday leadership” skills with the ability to train others, author/review SOPs, and support client audits as an in-lab technical resource What We Offer You: We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey. To learn more about our benefits, visit IQVIA benefits. If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $58,800.00 - $122,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.