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AI-Driven Client Experience Lead

BANCO PICHINCHA MIAMI AGENCY

Banco Pichincha (Miami Agency) is seeking a Customer Experience / Service Lead to establish a structured customer service framework as the Agency grows. This individual will play a crucial role in integrating client accounts and improving service operations using CRM tools and AI capabilities. The ideal candidate possesses a Bachelor's degree and has 5-8 years of experience in customer experience or banking operations, exhibiting strong analytical, organizational, and communication skills. Join us to enhance our customer service processes and ensure an exceptional client experience. #J-18808-Ljbffr

Vacancy posted 1 day ago
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