SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 64003830

Requisition No: 882060

Agency: Department of Health

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 64003830

Pay Plan: Career Service

Position Number: 64003830

Salary: $34,760 - $38,000

Posting Closing Date: 08/30/2026

Total Compensation Estimator Tool

Open Competitive Job Opportunity

Reclassified to Health Educator

Your Specific Responsibilities:

Join Team Duval. At DOH-Duval, we work every day to protect, promote, and improve the health of our community. Join a team that values innovation, collaboration, and public service. Our programs are recognized across Florida for their impact and effectiveness, and we are looking for dedicated professionals who want to make a real difference. If you are passionate about creating healthier communities, your future starts here.

This is advanced-level work performing or supervising a variety of completes tasks under limited supervision where general policies may not have been previously established and standard methods may not be available. The job requires extensive knowledge of counseling techniques and social work principles and practices. Incumbents may use skill in developing methods and procedures for special applications or functions.

Public Health Competency Domain 2: Policy Development/Program Planning Skills

Public Health Competency Domain 3: Communication Skills

Public Health Competency Domain 4: Cultural Competency Skills

Program Development and Implementation, Evaluation and Data Collection:

• Develop, coordinate, and deliver community-wide health education initiatives focused on the Children’s Medical Home priority across diverse community and clinical settings.
• Plan and implement evidence-based educational workshops in schools, community centers, healthcare facilities, and public health events to help families establish and maintain a medical home for their child(ren).
• Create culturally and linguistically appropriate educational materials and strategies using best-practice models and data-driven approaches.
• Conduct surveys with families to determine whether their child meets medical home criteria, including having a regular provider, receiving necessary referrals and obtaining coordinated care.
• Document grant outcomes and assist in evaluating grant priority effectiveness using collected data.
• Identify trends, barriers, and community needs to enhance grant reach and improve health outcomes for children.
• Submit Children’s Medical Home data bi-annually in alignment with Healthy Babies Workplan requirements.

Outreach, Community Engagement and Collaboration:

• Conduct targeted outreach at community events, county health departments, and partner organizations to increase awareness of the benefits of establishing a medical home for children.
• Serve as a liaison to mobilize clinicians, community partners, and stakeholders to support and participate in medical home initiatives.
• Build and maintain partnerships with clinicians, local organizations, schools, and community groups to strengthen grant impact and delivery.
• Participate in interdisciplinary meetings and collaborative workgroups to align efforts, share progress, and support integrated community health strategies.

Public Health Competency Domain 1: Analytical/Assessment Skills

Family Planning Quality Improvement and Training:

• Ensure clinical staff compliance with Title X requirements and corrective actions by implementing onsite training, quarterly training, and other Family Planning training as directed by the Family Planning Program Office.
• Provide oversight of Duval’s compliance with required Title X Family Planning training, ensuring timely completion and accurate documentation in the Family Planning Program spreadsheet.
• Review staff training records and documentation to identify training gaps and serve as the point of contact for planning and implementing supplemental clinical and community training activities that support family planning service delivery.
• Coordinate the Information and Education (I&E) Committee to gather input on educational and marketing materials developed for community outreach and program promotion.
• Ensure all I&E Committee guidelines and Title X standards are fully met.
• I&E committee review and approve all family planning materials (print and electronic) developed or distributed by the CHD to ensure content is accurate, appropriate, and tailored to the community’s needs.
• Complete and submit all required Title X Exhibits (3A–3H) accurately and within established deadlines.

Public Health Competency Domain 6: Public Health Sciences Skills

Public Health Competency Domain 5: Dimensions of Practice Skills

Training, Marketing, and Education:

• Identify, review, and select educational materials and training modules to support training initiatives for community and clinical service clinicians.
• Assess and evaluate community education materials intended for service clinicians to ensure accuracy, usability, and alignment with program goals.
• Collect and analyze data to identify community-specific needs prior to planning, implementing, monitoring, and evaluating training programs.
• Conduct assessments of clinic operations and review customer satisfaction surveys to determine staff and patient education needs based on Title X criteria.
• Ensure all training activities support compliance with Title X standards and contribute to continuous quality improvement.
• Assist with family planning marketing and education activities to promote Family Planning Program services, support community education events and coordinate specialized community education sessions.
• Train outreach staff, volunteers, and interns on best practices and evidence-based health education techniques using approved curricula.
• Participate in in-service trainings and professional development sessions as required to maintain current knowledge and skills.
• Perform other related duties as assigned by the supervisor or Assistant Director of Nursing to support program operations and organizational goals.

Required Knowledge, Skills, and Abilities:

• Public health education principles, counseling techniques, and social work practices.
• Title X guidelines, family planning standards, and community health programs.
• Evidence‑based curricula, outreach strategies, and program evaluation methods.
• Cultural and linguistic factors that affect client engagement.
• Developing, implementing, and evaluating public health education programs.
• Communicating effectively with diverse populations and community partners.
• Collecting, analyzing, and interpreting data for program planning and reporting.
• Providing training, technical assistance, and quality improvement support.
• Coordinating outreach, partnerships, and community engagement activities.
• Work independently and exercise sound judgment with minimal supervision.
• Develop and adapt procedures to meet changing program or grant requirements.
• Build collaborative relationships with clinics, community organizations, and stakeholders.
• Prioritize tasks, manage deadlines, and adjust to evolving program needs.
• Prepare accurate documentation, reports, and grant deliverables.

Qualifications:

Minimum:

• At least one year of academic or professional experience working in the community providing health education, promoting health, developing program activities and any special events, providing resources and referrals.
• Must be willing to physically come into the office daily and perform field work and prepared to engage in community outreach, handle setup/breakdown duties, and transport outreach materials weighing up to 30 pounds.
• A valid driver’s license.

Preferred:

• Family Planning knowledge
• Bilingual

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

FL Department of Health in Duval County

Family Planning Program

Jacksonville, Florida 32209

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please click

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on aiapply.co). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.