Business Analyst Job

Responsibilities Gather, analyze, and document business requirements from attorneys, practice groups, and firm administration, translating them into clear functional specifications, process maps, and user stories. Evaluate and improve firm workflows across areas such as matter intake, conflicts checking, time entry, billing, and document management, finding opportunities for efficiency and automation. Support the selection, implementation, and enhancement of legal technology platforms (e.g., iManage, NetDocuments, Aderant, Elite 3E, Intapp), coordinating testing, training, and user adoption. Build reports and dashboards on key firm metrics such as utilization, realization, and matter profitability, and present findings and recommendations to firm leadership. Requirements ~3+ years of business analysis experience, preferably within a law firm, corporate legal department, or professional services environment. ~ Familiarity with law firm operations and terminology, including the matter lifecycle, billing practices, and ethical and confidentiality obligations. ~ Proficiency in requirements documentation, process modeling, and data analysis tools (Visio, Excel, SQL, Power BI, or similar), with experience in Agile or Waterfall project methodologies. ~ Strong communication and stakeholder management skills, with the ability to work effectively with attorneys and senior partners. CBAP, CCBA, or similar certification is a plus.