Advanced Certified Medical Assistant (CMA) - Family Medicine Clinic

Join a dedicated healthcare team in a regional medical clinic serving the heart of the Midwest. This full-time, day-shift Medical Assistant role offers an opportunity to provide compassionate patient care under the guidance of licensed nurses, physicians, or advanced practice providers.

General Summary

The Medical Assistant supports clinical operations by performing patient care tasks within their skill set. This role requires strong organizational skills, professionalism, excellent customer service, attention to detail, multitasking ability, critical thinking, and adaptability in a fast-paced environment.

Essential Duties and Responsibilities

• Adhere to established safety protocols including infection prevention and safe patient handling.
• Assist patients by escorting them to exam rooms, obtaining vital signs, EKGs, and verifying medications, allergies, and medical history.
• Document patient information accurately and promptly in medical records.
• Manage phone communications, route messages, and act as a liaison between patients and healthcare providers.
• Communicate test results to patients and assist with follow-up calls.
• Support medication renewals, authorizations, and administer medications as ordered (oral, IM, SQ).
• Perform point-of-care lab testing and collect specimens for laboratory analysis.
• Schedule appointments, diagnostic procedures, and surgeries as directed.
• Complete necessary paperwork including prior authorizations and referrals efficiently.
• Maintain supply inventory and ensure exam areas are clean and well-stocked.
• Educate patients on electronic health record portals and assist with enrollment.
• Assist in training and orienting new medical assistants.
• Demonstrate accountability, teamwork, and maintain punctuality and attendance standards.

Education

Completion of an accredited Medical Assistant or Medical Specialist program is required, or equivalent experience. A high school diploma is mandatory.

Experience

At least one year of experience as a Medical Assistant or related medical specialist is preferred but not required. Experience in a medical clinic setting is advantageous.

Certification and Licenses

Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA) credentials from an accredited organization such as the American Medical Technologist (AMT) are preferred. Basic Life Support (BLS) certification from the American Heart Association is required.

Mental and Physical Requirements

This role demands considerable mental focus and physical activity including lifting up to 35 pounds, frequent walking, standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

Frequent exposure to infectious diseases and occasional encounters with hostile individuals may occur. Exposure to communicable diseases through blood and bodily fluids is common. Minimal physical discomfort is expected.