System Director, Operations ASHME

Job Summary:
Oversees the operations and strategic planning of the Durable Medical Equipment program. Directs the fiscal planning, budget development, billing and collection functions. Monitors fiscal condition of the program and assures adequate resources.


Job Responsibilities:
-Evaluates the entity's compliance with the Medicare Conditions of Participation, TJC accreditation and state regulations.
-Directs the design and development of the DME quality improvement plan.
-Coordinates the implementation of a process improvement plan in accordance with Medicare and TJC guidelines.
-Assists in the development of action plans and follows through on issues identified in customer surveys.
-Assists in evaluating community needs and plans programs and services designed to meet those needs.
-Promote community relations by involvement in community affairs and serving on related boards and committees.
-Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.
-Direct supervision of others.
-Prepares and gives performance evaluations.
-Works directly with patients and/or customers.
-Works with internal customers via telephone or face to face interaction.
-Works with other healthcare professionals and staff.
-Works frequently with individuals at Director level or above.
Skills:
Required Skills & Experience:
-Five (5) to Seven (7) years of related experience.
-Effective written, oral and interpersonal communication skills.
-Knowledge of Medicare, TJC, Federal and State regulations.
-Demonstrated effective management skills.

Preferred Skills & Experience: High level durable medical space experience


Education:
Required Education:
-Master's degree in Business Administration.
-Master's degree in Public Health Administration.
-Bachelor's degree in related field with comparable experience in related field.


Preferred Education:
-N/A


Required Certifications & Licensure:
-N/A