Customer Service Representative - Full Time

Job Description

Job Description

Mancan is working with a company in Mt Hope looking for a customer service representative. This is a temp to hire opportunity. Hours are Monday-Friday, 8am-5pm. Pay starts at $17/hour with an increase to $17.50/hour once hired permanently, based on attendance and performance. This is NOT a remote position. Work is done in-office every day.
Job Duties:
- Utilize Excel to manage and organize customer-related data, orders, and other relevant information.
- Accurately enter customer data, orders, and inquiries into the company database.
- Handle incoming calls from customers, address their inquiries, and provide information about products, services, and policies.
- Deliver exceptional customer service by addressing customer concerns, resolving issues, and ensuring their needs are met promptly and professionally.
- Organize and maintain physical and digital files, ensuring easy retrieval of important documents.

Qualifications:
- Basic Excel skills
- Excellent communication skills, with the ability to listen attentively and respond professionally to customer inquiries and concerns.
- Strong attention to detail to ensure accurate data entry and efficient customer service.
- A positive attitude and commitment to providing exceptional customer service and support.
- Ability to multitask, prioritize tasks, and manage time effectively to meet customer needs and deadlines.
- Exhibit strong problem-solving skills to handle customer issues and provide effective solutions.
- Ability to learn technical product knowledge. Training will be provided on product knowledge.

Mancan offers our temporary employees full benefits such as paid vacations, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan Staffing including Fortune 500 companies. Its a great opportunity for you to get your foot in the door with some of the area's top companies. Mancan is committed to diversity and equal opportunity. We welcome applications from individuals of all backgrounds.

We take applications Monday-Friday 8-3pm. Please bring 2 forms of government ID and a resume. Mancan Temporary Employment Staffing Agency is located at 34 S Clay St Ste F Millersburg, OH 44654. Using Google for jobs? Or searching Jobs Near Me? Call Mancan today View phone number on ziprecruiter.com. See all our jobs at Send resumes to View email address on ziprecruiter.com.
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