Health Information Specialist I

Facility : OrthoIndy Northwest, Indianapolis, IN Department : Medical Records Shift Details : Full Time, Mon-Fri 8-5pm General Statement of Duties Scans and indexes medical documentation batches and uploads faxes according to the Department standards set by HIM. Ensures productivity standards set by HIM leadership and department needs are met. Immediately resolves scanning and indexing issues, correcting inaccuracies by moving images from an incorrect patient account and rescanning into the correct account. Reports quality issues in the risk management system for quality assurance follow‑up. Responsible for mail pick‑up, delivery and distribution to outside departments, coordinating with interoffice couriers and delivering provider mail to their respective offices. Sorts and prints incoming paperwork for scanning, prepares batches according to the EMR system, and assigns priority batches to appropriate personnel. Completes UPS and FedEx requests daily, as well as all mail metering requests daily. Distributes all faxes received via mailroom fax numbers and maintains fax/copier machine. Orders and delivers all department supplies. Faxes all PT documentation to appropriate providers and ensures transmission is complete. Monitors incoming phone calls and voicemails routed to the HIM queue line; identifies patient needs, clarifies information and inquiries, and transfers calls to the appropriate team as needed. Requirements High school diploma or GED required; specialty training beyond high school preferred. 1–2 years of related experience required; 2–4 years of experience preferred. OrthoIndy is an Equal Opportunity Employer #J-18808-Ljbffr