Field Service Technician II - Kansas City, MO

This is where your work makes a difference. Your Role at Baxter The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact. In addition to repair work, the FST II is also responsible for performing the same responsibilities as a FST II related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. What You’ll Do Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products. Ability to troubleshoot devices and repair any malfunctioning components. Ability to use the appropriate tools in making required adjustments and repairs. Ability to provide on‑call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits. Ability to load, unload, and remove medical products, weighing up to 1680 pounds. Generate service revenue and complete activities required under service contract. Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck. What You’ll Bring Must be at least 21 years of age High school diploma or GED or equivalent experience Valid driver's license and driving record Basic mathematical skills - addition, subtraction, multiplication, and division Preferred Qualifications Technical or Trade School training DOT physical card (assistance is provided) Experience with FDA regulated products Experience in customer service Safety Requirements Responsible for adhering to Hill-Rom Safety Procedures. Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided. Frequently works in environments where biohazards could be present. i.e. Hospitals, Service Centers, and Depots. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The salary range for this position is $48,000-$66,000. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please let us know the nature of your request along with your contact information. #J-18808-Ljbffr