Technology Implementation Lead

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This is a high-visibility role supporting critical business initiatives. The successful candidate must be able to quickly establish priorities, respond to evolving business needs, and drive results in a fast-paced environment. We are seeking an individual who is highly responsive, proactive, and able to provide timely support to stakeholders while balancing multiple priorities and deadlines.

Responsible for the day-to-day execution and operational management of Humana's Enterprise Device Provisioning program. Coordinates device forecasting, inventory management, order fulfillment, supplier activities, and lifecycle operations to ensure associates receive technology efficiently, accurately, and on time. Supports budget tracking, operational reporting, asset management, and process improvement initiatives while maintaining service levels and operational continuity across the provisioning

ecosystem.

Objectives

Execute daily provisioning operations and support program performance against established service levels and operational targets.

Manage device forecasting inputs, inventory levels, procurement activities, peripheral fulfillment, and order execution to meet business demand.

Coordinate device redeployment, asset recovery, returns processing, and inventory control activities to maximize asset utilization and minimize waste. Track inventory expenditures, supplier service costs, and operational metrics to support budget management and cost control efforts.

Advanced proficiency in Excel, automation technologies, and AI-powered solutions , to develop automated workflows, enhance reporting and forecasting, improve operational efficiency, reduce manual effort, and support data-driven decision-making.

Identify and implement process improvements, automation opportunities, and workflow enhancements that increase efficiency and reduce operational risk. Develop operational reports, performance dashboards, and analysis to support business planning, capacity management, and decision-making.

Use your skills to make an impact

Required Qualifications:

• Bachelor's degree in Business, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent combination of education and experience.

• Experience supporting technology operations, device provisioning, inventory management, service delivery, supply chain operations, or similar operational environments.

• Strong knowledge of inventory management, order fulfillment, asset lifecycle management, and operational processes. Experience with process improvement, workflow optimization, data analysis, and operational reporting.

• Ability to collaborate effectively with Technology, Procurement, Finance, HR, suppliers, and other cross-functional teams to resolve issues and maintain service continuity.

• Strong organizational skills with the ability to manage multiple priorities, monitor operational performance, and drive issue resolution in a fast-paced environment.

• Proficiency with reporting and analytics tools, including Excel and dashboarding platforms, to monitor KPIs and support operational decision-making.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$106,900 - $147,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.