Clinical Support Specialist

It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community‑based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission‑driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. Our Mission People who live with cancer—those who work to prevent it, fight it, and survive it—are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting‑edge research, SCRI is redefining cancer care around the world. Clinical Support Specialist As the Clinical Support Specialist, you will coordinate and manage the care of late‑phase study patients, ensuring close monitoring and protocol compliance for non‑transitioned clinical trials. You will complete early and late phase serious adverse event (SAE) reporting and follow‑up documentation, protocol amendment re‑consents, telephone triage, query resolution, deviation reporting and other tasks supporting the care of clinical trial patients. You will use study protocol as the primary tool to treat and follow patients You will assess patients and ensure adequate documentation, including but not limited to oral medication forms, dosing diaries, protocol‑required questionnaires, neuro exams, vital signs sheets, and timing of PK collection according to standard operating procedures You will accurately calculate & document the BSA, creatinine clearance, urine protein, creatinine ratio, and other conversions needed per protocol You will calculate and verify drug order and ensure physician sign off prior to initiating treatment You will identify need for dose modification and adjust per protocol You will ensure that all medications, including antiemetics, are authorized prior to initiating treatment or when changing medication regimens, such as crossover studies You will be responsible for all data collection, source documentation per protocol requirements You will prepare community clinics for upcoming visits, if applicable You will be responsible for ongoing review of available patient records to ensure safety and protocol adherence You will assist with patient reimbursement submissions You will assist with telephone triage as needed You will assist with coordinating hotel reservations and communications You will assist with patient chart preparation with internal/external audits and inspections You will ensure that follow‑up appointments, scans, or any related procedures are scheduled per protocol You will document and notify appropriate SCRI colleagues when patients come off study You will accurately complete data requests and queries within source documentation as outlined in the applicable standard operating procedure. You will assist with protocol deviations, investigate and report findings. You will reconsent patients and document reconsents per standard operating procedure You will notify appropriate study team members and PI of initial and follow‑up serious adverse events as outlined in the applicable standard operating procedure. You will complete protocol training as outlined in the applicable standard operating procedure. Qualifications An Associate Degree, Bachelor Degree preferred Current Registered Nurse (RN) license to practice in the State of Tennessee At least one year of research experience and familiarity with clinical research processes Medical and research terminology FDA Code of Federal Regulations and Good Clinical Practices Quickly adapt to the changing needs and requirements of the patient, team, protocol, and work environment Tenacity, self‑motivation, and initiative to drive the care of clinical research patients Work independently in a fast‑paced environment with minimal supervision Oncology Nurse Certification (OCN) preferred Current Research Professional Certification (ACRP, SoCRA) preferred Benefits We care about the well‑being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well‑being. Our Total Rewards offerings serve the different needs of our diverse colleague population and ensure they are the healthiest versions of themselves. As part of Total Rewards, we are proud to offer a competitive compensation package. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long‑term incentive opportunities may be offered. Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr Sarah Cannon Research Institute