Behavioral Health Case Manager

The Behavioral Health Case Manager (BHCM) serves as a point of contact and advocate to members. They provide face‑to‑face, phone, virtual, and in‑home services as needed by each member's journey to recovery. They develop, implement, and update person‑centered individual service plans (promoting member participation) in a timely manner. They monitor progress on plans, goals, objectives, and status on an ongoing basis with the person served, documenting the progress on the service plan as defined by policies and procedures. They serve as a point of contact and advocate as needed to ensure ongoing collaboration, including the communication of appropriate clinical information regarding progress of the person served with other individuals and/or entities with whom delivery and coordination of covered services is important (e.g., primary care providers, adult probation, other involved service providers). Minimum Qualifications Bachelors or master’s degree, no experience necessary. Associate degree plus one (1) year* behavioral health work experience. High School Diploma or GED plus Peer Support Specialist certification plus two (2) years* of behavioral health work experience. High School Diploma or GED plus Medical Assistant certification plus two (2) years* of behavioral health work experience. High School Diploma or GED plus three (3) years* of behavioral health work experience. Qualified Applicants Must be able to pass a pre‑employment drug screen and background check. Excellent Benefits Include Health, Dental and Vision Insurance Life Insurance Short and Long Term Disability Insurance 403b Retirement Plan Employee Assistance Program Flexible Spending Accounts Supplemental Insurance Employee Wellness Program 11 paid holidays Generous PTO accrual rate Earned Paid Sick Time Additional Requirements Must be 21 years of age and possess a valid AZ driver’s license with a “clean” or “acceptable” driving record. Unacceptable driving record includes (but is not limited to) the following: more than two [2] moving violations in the last three [3] years more than one [1] at‑fault accident within the last three [3] years any major violation (i.e., DUI, Careless/Reckless Driving, Drag Racing, Hit and Run) within the last three [3] years At time of job offer, submission of 36 month (three year) driving record from DMV will be required. These standards must be maintained throughout employment and up‑to‑date driving records are reviewed regularly for current employees. Applicants must be able to pass a pre‑employment drug screen. This is a Safety Sensitive Position. Pursuant to the AZ Drug Testing of Employees Act ARS 23‑493, COPE Community Services, Inc. has determined this is a safety sensitive position. Because this is a safety sensitive position and in accordance with its Drug‑and Alcohol‑Free Workplace policy, COPE reserves the right to exclude or remove a person from this position if COPE believes in good faith that the employee’s current use of any drug, legal, prescribed by a physician or otherwise, could cause an impairment or otherwise decrease or lessen the employee’s job performance or ability to perform the job duties. Employees are obligated to inform COPE of any current drug use that could impair or otherwise decrease or lessen the employee’s job performance or ability to perform the job duties. COPE IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate in hiring or in any other term, condition, or privilege of employment with regards to race, color, national origin, age, ancestry, religion, disability, sex, gender, gender identity, sexual orientation, marital status, familial status, or any status protected by law or regulation. It is our intention that all qualified applicants and employees be given equal opportunity and that hiring and other employment‑related decisions are based on job‑related factors. #J-18808-Ljbffr