Medical Office Assistant

Job Summary

Under direct supervision of RN or provider performs routine patient care following

department policies and procedures. Assists with patient exams and procedures, responds to members telephone messages and provides education to members and families.

Essential Responsibilities

• May perform nursing care functions such as vital signs, removal and/or application of dressings for assessment by licensed provider, cleaning wound after providers assessment and instructions, shaving and skin preparation, reinforce standardized self care procedures as directed by licensed provider.
• Recognizes and responds to acute emergency situations following established procedures.
• May draw up injection solutions for immediate use upon physician orders.
• Orients patients to system policies and practices.
• Provides appropriate instruction sheets based upon provider direction.
• Reviews instruction sheet with patient.
• Transports patients by assisting or lifting individuals onto mobile beds or wheelchairs and transports/transfers patient onto other hospital or clinic areas as directed.
• Completes necessary arrangements or organizes treatment room prior to surgical and/or examination procedures by setting up or laying out instruments, drapes and sponges contained in sterile trays and assembling equipment items as required for particular procedures as directed by physician.
• May assist licensed provider with patient examinations and treatments by positioning, restraining patients and assisting as directed.
• Provides assistance in treatment rooms during minor surgical procedures and/or various diagnostic examinations by positioning and draping; may hold clamps or retractors, sponge vascular areas, and pass instruments as specifically directed by physician.
• Assures safety or patient during procedures and transport.
• May prepare and transport items such as medical equipment and laboratory specimens.
• May clean and disinfect instruments/equipment according to standardized procedures.
• Follow Universal Precautions.
• Reports incidents of failure to follow procedures to Department Administrator or designee.
• Maintains departmental files, performing duties such as pulling files and assembling forms prior to appointment, and filing returned diagnostic reports as directed.
• Initiates and/or completes diagnostic test forms per provider order, telephones prescriptions to pharmacies, relays medical information from physician to patient and relays information from patient to physician.
• Charts in patient medical records as indicated.
• May perform lab tests including urine dip-tests, acetone tests, hemocult tests, tests to determine PH., protein and PKU.
• May perform hearing and vision tests, glaucoma tests and visual acuities.
• Collects, by non-invasive techniques and preserves specimens for testing, including urine, sputum and stool.
• Participates in Departmental Quality Assurance Activities.
• Performs other duties as required, such as checking patients medical records for incomplete data, relaying messages to staff personnel.
• Note: Specific duties may vary depending on assignment.
• Note: Bold print indicates those difference between the Medical Office Assistant I and II classifications.
• These responsibilities are specific to the Medical Office Assistant II.

Basic Qualifications

Experience

• If position is for Pediatrics, it requires minimum of one (1) year pediatric or equivalent experience.

Education

• Completion of a program in Medical Office Assistant with Certification and equivalent of six (6) months experience or twelve (12) months equivalent experience in lieu of certification required.

License, Certification, Registration

• N/A

Additional Requirements

• Ability to give and follow oral and written instructions.
• Ability to work effectively with the public.
• Demonstrated knowledge of the sterile techniques.
• Valid CPR Prescription call in for ambulatory care setting.

Preferred Qualifications

• Pharmacology training preferred

Notes

• 8-hour shift.
• The shift start times may vary.
• Weekend and holiday requirements.
• Will travel to San Marcos, Zion, and OTM. Orientation provided in ID, ONC, Chemo, and AIC.

PrimaryLocation : California,San Diego,Zion Medical Center

HoursPerWeek : 1

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun

WorkingHoursStart : 08:30 AM

WorkingHoursEnd : 05:00 PM

Job Schedule : Call-in/On-Call

Job Type : Standard

Employee Status : Regular

Employee Group/Union Affiliation : B09|OPEIU|Local 30

Job Level : Entry Level

Job Category : Administrative & Support Services

Department : ZION MEDICAL CENTER - Oncology-Regular Clinic - 0806

Travel : Yes, 50 % of the Time

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

• Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

• Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.