Renovation Manager - Conversions Essentials & Suites [Atlanta/Hybrid or US Remote]

Overview The Renovation Manager – Conversions Essentials and Suites oversees hotel renovation and conversion projects from assessment through completion, ensuring properties meet PIP requirements, brand standards, life safety, ADA, and franchise agreement obligations. This role partners closely with owners, franchisees, design professionals, contractors, and internal teams to resolve field issues, manage project timelines, support successful openings, and protect the quality and consistency of the IHG guest experience. Role Purpose Responsibilities include writing desktop PIPs from virtual captures and managing all on-site PIP renovation / conversion design and construction activities to determine compliance or non-compliance with the franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, brand standards, life safety requirements and ADA requirements. Provide design and construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP projects, including developing design / construction solutions as project field conditions arise, ensuring timely and successful project completion while promoting Great Hotels Guests Love. May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements. Travel – 25-50% Location – Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business; OR Remote: candidate must reside in a major U.S. city and be within 1 hour proximity to a major US airport. Your day to day Write desktop PIPs from virtual captures, using available visual documentation and project information to assess property condition, identify required renovation scope, and produce clear, comprehensive PIP documentation aligned with brand standards, life safety requirements, ADA requirements, and franchise License Agreement obligations. Property Improvement Plan (PIP) projects – Using the appropriate brand Master Plan PIP Strategy document, conduct PIP renovation visits / product assessments for existing hotel product (including conversion hotels into the IHG system) seeking to license or re-license an IHG franchise agreement. Inspections include a thorough walk of the hotel assessing architecture and design for today’s market, condition of current product, and conformance to brand and life safety standards and building codes. Produce a comprehensive PIP narrative document listing in detail the PIP renovation requirements, which after completion will help drive GuestView hotel scores as well as revenues. Conduct and manage onsite design and PIP scope meetings with ownership and all ensuing onsite renovation activities over a 12-24 month period to ensure hotel compliance with the PIP, including its timely completion and conformance to approved plans, brand standards and building codes. Conversion projects – Referencing Plan Review documents and correspondence, consultants conduct multiple progress visits as hotels prepare to enter the IHG system in conjunction with the NHOP. Meet with ownership representatives during the renovation phase to set project expectations, determine project readiness, resolve field issues, and oversee conformance to IHG requirements, including conformance to PIP and Plan requirements and adherence to brand and life safety standards, building codes and ADA. Proactively work with the mid-scale Development team and ownership prior to taking a deal to Franchise Approval Committee (FAC) to work through scope of work, design issues, and renovation timelines to improve success rate for FAC approval and License execution for new builds and PIP conversions. Act as PIP department first level of appeal to franchisee/owner PIP waiver requests and timeline extension requests. Negotiate PIP issues and finalize project details to set the PIP scope of work and its timeline for completion. Determine when to recommend to the PIP manager to place slow moving projects, or projects that are not in compliance with PIP requirements, into PIP default. Develop viable plans and strategies to move hotels through the PIP process promptly. Ensure all construction/renovation milestones are monitored proactively and that information is communicated to NHOP, Plan Review, Quality and HPS teams to speed openings or enforcement. Consult with franchisees, design professionals and hotel owners to assist in developing construction schedules for Property Improvement Plan (PIP) hotel projects. Review site plans to ensure compliance with applicable laws, company regulations and brand standards, and propose changes or improvements as needed. Effectively manage an assigned territory by evaluating and tracking progress of ongoing PIP project field activities, preparing written reports for management, and managing the digital library and PIP Tracking systems for accuracy of input for assigned projects. Periodically perform special Property Improvement Plan inspections both domestically and internationally. Provide timely written follow-up (reports, letters and emails) associated with all site visits and communications with licensees and their representatives as part of the License Agreement documentation trail. Owner Relations – develop good franchisee/owner relations, offer assistance as needed, address design and construction or PIP waiver requests from ownership, and recommend design professionals as needed. Project size – Typical PIP will cost owner from $500,000 to $5M+ and will involve a 60 to 400 room hotel. Typical New Development will cost an owner $5M to $30M. What We Need From You Bachelor's Degree in Architecture, Design, Construction Management, or a relevant field of work, or an equivalent combination of education and work related experience. NCIDQ, AIA or ASID certifications preferred. CAD training and familiarity with CAD systems also preferred. 5 to 7+ years progressive work-related experience in design and/or architecture, with demonstrated technical proficiency related to the position. Previous experience in the hotel industry or similar desired. Demonstrate project management experience in organizing, planning and executing complex, large-scale projects from conception through implementation. Demonstrate effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated ability to communicate supportive program details (presentation, analysis) to present a persuasive argument or to effectively negotiate a position. Must be able to communicate both orally and in writing with PCs, architects, designers and contractors and clearly explain specific requirements for active projects. Demonstrated ability to write comprehensive, detailed plan reviews explaining Brand standards and Life Safety Requirements as follow up to project submittals. Demonstrate computer skills, with an emphasis on Microsoft Word and Excel. Demonstrate knowledge of brand standards and full understanding of the differences in the various brand standards. Demonstrate a clear understanding of ADA requirements and Company Life Safety Requirements. Must maintain a working knowledge of all requirements described in each brand standards manual. Demonstrate ability to read blueprints including architectural, mechanical, plumbing, sprinkler systems and electrical drawings. Must be capable of writing and typing a comprehensive, technical renovation document (within a specific template) describing the required PIP scope of work that will become part of a franchisee’s License Agreement. Demonstrate ability to remain current with construction trends, code requirements and design through participating in annual continuing education classes. Demonstrate ability to effectively prioritize project details and manage time usage to track active renovation, conversion and new development properties, and to determine if plans have been submitted in a timely manner. Must make immediate time available to return telephone calls and work with franchisees when problems arise regarding project development, Brand standards or vendor-related issues. Demonstrate knowledge of national building codes, ADA requirements and Life Safety codes. Travel – 25-50% Location – Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business; OR Remote: candidate must reside in a major U.S. city near a major airport. At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate. We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Important information The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. If you require reasonable accommodation during the application process, please click here. IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. #J-18808-Ljbffr IHG Hotels & Resorts