On-Site IT Support Technician

Now Hiring: ICT On-Site Plant Support (IT Support Technician)

Location: Marelli – Pulaski, TN Schedule: Monday–Friday | 11:00 AM – 7:30 PM Pay: $20.00–$35.00 per hour (Based on experience)

Are you passionate about technology and enjoy solving problems in a fast-paced manufacturing environment? Marelli is seeking an ICT On-Site Plant Support Technician to provide hands-on IT support for our production facility and office operations.

What You’ll Do:

• Provide on-site IT support for plant and office users.
• Troubleshoot hardware, software, printers, scanners, and network connectivity issues.
• Install, configure, and maintain Windows-based computers and portable devices.
• Support Microsoft Office 365 applications.
• Monitor workstation performance and perform software updates.
• Configure and support wired and wireless network connections.
• Utilize a Help Desk ticketing system to track and resolve support requests.
• Assist with telephone and mobile device setup, moves, adds, and changes.
• Work with remote IT teams to resolve technical issues quickly and efficiently.
• Respond to critical production IT issues to minimize downtime.

Preferred Qualifications:

• Experience supporting Windows operating systems.
• Knowledge of TCP/IP networking, Ethernet, and wireless technologies.
• Experience with Microsoft Office 365 administration and troubleshooting.
• Familiarity with barcode printers and handheld scanners (Zebra and Symbol preferred).
• Manufacturing IT experience is a plus.
• Experience with:
  • Manufacturing Execution Systems (MES)
  • SQL Server and SQL queries
  • PLC troubleshooting and support

What We’re Looking For:

• Customer service and communication skills.
• Excellent troubleshooting and problem-solving abilities.
• Ability to prioritize multiple tasks in a manufacturing environment.
• Team player who can work independently when needed.
• High school diploma or equivalent required; additional IT education or certifications are a plus.

Why Join Marelli?

• Competitive pay based on experience.
• Stable, full-time opportunity.
• Work with advanced manufacturing technology.
• Opportunity for growth and professional development.
• Be part of a global automotive leader.

Apply today and help keep our technology—and our production—running at its best!

salary: $20 - $35 per hour
shift: Second
work hours: 11 AM - 7:30 PM
education: High School

Responsibilities

MAIN RESPONSIBILITIES:
 Plant and Support End User IT Support
 Leverage a Helpdesk Ticketing System for incoming work and tracking work progress
 Ensures all incidents are resolved in time respecting agreed SLAs
 Install Troubleshoot and Maintain Computers Systems in a Windows Environment
 TCP/IP – Ethernet and Wireless Network Environment setup and troubleshooting
 Microsoft Office 365 Suite support and troubleshooting
 Printers set-up and troubleshooting including bar code printer support, and wireless scanner support
 Workstation performance monitoring and optimization
 Configure and support workstations and portable systems for connectivity to the network both locally
and remotely
 Install and maintain client PC Software and software updates on workstations and portable systems
 Telephone / Cell phone configuration and support including move / additions / changes
 Other duties as assigned
 Preferred skills:
 Manufacturing execution system (MES) experience
 SQL server administration and SQL query creation experience
 Programmable logic controller (PLC) troubleshooting and administration
 Symbol Barcode Scanner configuration and support
 Zebra Barcode Printer Support

The essential functions of this role include:

• working in a smoke free environment
• wearing steel toe shoes
• working up to 2 hrs of overtime per week
• working weekends

Skills

• PC/LAN Support (2 years of experience is required)
• Hardware/Software support (2 years of experience is required)
• Wi fi technical support (2 years of experience is required)
• TCP-IP Networking (2 years of experience is required)
• Microsoft Active Directory
• PC Troubleshooting skills (2 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on us.fitly.work.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.