Sr. Certified Medical Assistant (Infectious Disease)

Sr. Certified Medical Assistant (Infectious Disease) - Job Overview

Are you ready to elevate your career while making a meaningful impact in your community? At Legacy Community Health, we believe healthcare is a partnership, and we're looking for a passionate Senior Certified Medical Assistant to join our family. In this role, you'll be at the heart of our mission, working collaboratively to ensure exceptional patient care while mentoring others to grow in their careers.

• Supportive mentorship: Be a guiding light for Medical Assistants, helping them thrive and develop professionally.
• Collaborative environment: Partner with clinical leadership to ensure consistency and excellence across service lines.
• Drive meaningful change: Use your expertise to analyze data and implement improvements in patient care delivery.
• Professional growth: Access rewarding development programs and pathways for career advancement.
• Mission-driven work: Make a difference in a compassionate, culturally sensitive, and patient-centered environment.

Key Responsibilities

• Train and mentor Medical Assistants, fostering their professional growth and confidence in clinical roles.
• Provide guidance and support to preceptors and Medical Assistants to ensure team excellence.
• Collaborate with the Regional Nurse Manager (RNM) to design and implement tailored clinical training programs.
• Update education materials and workflows for seamless integration across service lines.
• Identify and report clinical safety, quality, and training deficiencies to management for improvement.
• Conduct routine chart audits to ensure accurate documentation and adherence to best practices.
• Participate in monthly inventory reconciliation for supplies, medications, and vaccines.
• Serve as the Vaccines for Children program coordinator, as needed.
• Work two shifts per pay period as a Medical Assistant to stay connected to patient care.
• Maintain a safe environment by adhering to safety protocols and promptly reporting concerns.
• Promote teamwork and effective working relationships to achieve departmental goals.
• Ensure compliance with Legacy's quality control policies, including specimen handling and instrument calibration.
• Foster patient partnerships to enhance access, continuity, and self-management skills through a team-based approach.
• Perform additional duties as assigned to support team and organizational goals.

Minimum Qualifications

• High school diploma or equivalent required.
• Registered or Certified as a Medical Assistant required from an accredited school.
• Two (2) years of clinical experience is required.
• Previous experience working in electronic medical records is required.
• Minimum of one year experience as LCH Medical Assistant preferred.
• Prior experience as medical assistant, patient care technician, or certified nursing assistant preferred.
• Excellent communication skills and customer service skills.
• Knowledge of techniques, procedures, and correct use of protective barrier equipment (Universal Precautions).
• Ability to work with clinical staff, work well under pressure, prioritize tasks, and multitask within a multidisciplinary team.
• Commitment to preventive health care programs and team approach to health care delivery.
• Strong typing and computer skills, including understanding of Microsoft Office applications.
• Demonstrates proficiency in all medical assistant duties and responsibilities.
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
• Bilingual/Spanish fluency preferred.
• Basic front desk, clerical, or support specialist skills/experience helpful.
• Phlebotomy skills preferred.

About Legacy Community Health

As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to healthevery day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a jobthey want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

At Legacy Community Health, our missionDriving healthy change in our communitiesguides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:

Approachable & Collaborative

We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed

We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy changewithin ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators

We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.