FOH Shift Lead - Bartender

Description Join our growing team at Mr. West and be a part of our café bars, where everyone comes together over delicious coffee, food, wine, and cocktails. Offering: Full Time, available to work from 2pm-9pm, weekend availability required, 3-4 closing shifts per week, with one closing weekend shift as a lead. Competitive compensation starting at: Bartender $21.30/ hour with wages + tips averaging up to $46.00 + / hour! FOH Shift Lead starting at: $23.30 / hour with wages + tips averaging up to $49.00 + / hour! (amongst the cafe's tipping pool) Great Benefits, including Health Insurance options, Life Insurance, Employee Assistance Program Vacation Time, starting at up to 2 weeks accrued / year for years 1-5! 401(k) Employee Discounts Opportunities for Advancement and Education within the Company Strive for quality in every decision, every day through: Supporting the quality of products and services for the Food, Beverage + Service Programs Provide excellent customer service, operating the point of sale, and making great tasting beverages from the bar Pours, mixes, and serves alcoholic and non-alcoholic drinks for customer of the bar and dining room, adhering to house recipes Using your technical knowledge and ability to produce and pour consistent quality beverages Knowledge and understanding of menus (coffee, wine, food, cocktails and their selling points) Serving and working the floor on any given day as a Server and support the barista team. Engaging with and understanding our customers, including discovering and responding to customer needs through clear and pleasant communication Maintains excellent quality standards and procedures on coffee, bar, and food program Actively assisting fellow team members in meeting the needs of the guest Completing and validating opening and closing procedures, including cleaning, delegation, accounting, and other checklists Executing the schedule as written Acting as Manager on Duty in absence of General Manager or Café Manager Ensuring a culture of positivity and accountability with the front of house team Ensuring front of house executes high standards for a safe and hospitable customer experience Keeping and maintaining storage of product through organization, cleanliness, and inventory counts Following and enforcing company policies, state and food safety and sanitation standards Qualifications: 2+ years previous experience in a Bartender or Barista position Experience in high-volume and/or guest facing café and/or food service preferred, Mr. West is a fast casual bar space. Working knowledge and/or exposure to bar and dining room service standards, procedures, and functions Knowledge of 3rd wave coffee preferred Valid Food Handler and MAST Certification required Must be state required age to serve alcohol Ability to succeed in a team environment and independently Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Strong communication skills Environment Work is performed primarily in a fast-paced full service restaurant with frequent distractions and loud noises. Physical Maneuver about inside the restaurant/office to access food/beverage items, machinery, and other restaurant equipment Operate basic office equipment Operate basic restaurant equipment Ascend/descend a ladder or stairs to service the machinery, lights, ceiling fans, etc. Be able to exchange accurate information while communication with customers Be able to distinguish different tastes, i.e., sweet and bitter flavors. Work in a noisy/distracting environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to qualified individuals with disabilities in all aspects of the employment process and to perform the essential functions. If reasonable accommodation is needed, please contact the HR Department by phone View phone number on click.appcast.io or in person at 9 SE 3rd Ave, Portland OR 97214. Mr. WEST is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Mr.WEST does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. #J-18808-Ljbffr Coffee Business Operations LLC