Community Outreach Specialist

Sick Leave Bereavement Leave Paid Parental Leave Description Summary Objective The purpose of this position is to participate in and conduct community outreach events and activities. Meet with citizens, attends community meetings, disseminates information, answers questions and resolves problems and complaints. This class works under general supervision, independently developing work methods and sequences. Examples of Duties Essential Functions The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary. Assists in planning, developing and implementing policies, procedures and programs. Coordinates the scheduling of facilities and logistical issues for meetings, projects and events. Recruits citizens for community projects and activities. Assists citizens and community leaders in resolving neighborhood problems and complaints. Collects statistical data, enters data, and analyzes and prepares reports. Provides technical assistance concerning operations, procedures, activities, laws, ordinances and regulations. Receives calls, schedules and meets with citizens, conducts field investigations, gathers information, and completes forms and reports to resolve complaints and problems. Participates in community outreach programs, projects and activities to provide information, to publicize available services and to maintain positive public relations. Attends community meetings to provide information, answer questions, discuss citizens' complaints, concerns and issues, and to explain procedures and operations. Solicits donations, contributions, support and participation from businesses, foundations, organizations, agencies and groups to promote and implement events and activities. Prepares correspondence and recommendations to resolve and to respond to citizens’ concerns, and completes special projects. Assesses, counsels and refers citizens to available financial, medical, social and community assistance and services. Performs related work as assigned. Minimum Requirements MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS Associate’s Degree in Counseling, Social Science, Social Work or related discipline. Two (2) years of social work, social service, community service or resource development experience or an equivalent combination of education, training and experience. Other Minimum Requirements Must provide one's own source of transportation. Must possess and maintain a valid state driver’s license with an acceptable driving history. PHYSICAL DEMANDS Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. UNAVOIDABLE HAZARDS (WORK ENVIRONMENT) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. Americans With Disabilities Act Compliance Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. STANDARD CLAUSES May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government. This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Essential Safety Functions It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses. Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained. Louisville Metro Government is committed to providing our employees with the tools they need to lead a fit and healthy life. Aside from community-wide initiatives like the Mayor's Hike, Bike and Paddle event every Memorial Day and Labor Day, and the Healthy Hometown Movement, Metro Government provides employees with programs designed to enhance their life and well-being, like a Wellness Center that allows employees and their dependents with Metro health insurance to take care of their basic medical and health needs for a $5 co-pay. Louisville Metro Government understands that a team of healthy, vibrant employees is the greatest asset we have. Full Time Regular Medical Dental Vision Group Term Life Supplemental Life Accidental Death & Dismemberment Sick Leave Vacation Holiday Pay Bereavement Leave Kentucky Public Pensions Authority 457 Deferred Comp Voluntary Lifestyle Benefits Tuition Assistance Qualified Adult Benefits Childcare Assistance Free TARC Use Paid Parental Leave Part Time – 17.5 to 25 Hours Per Week Vacation (pro rata) Sick Leave (pro rata) Holiday Pay (pro rata) Part Time – Less Than 17.5 Hours Per Week Ineligible For Benefits Temporary Positions Ineligible For Benefits Interns Ineligible For Benefits 01 Do you have an Associate’s Degree in Counseling, Social Science, Social Work or related discipline? Yes No 02 Do you have Two (2) years of social work, social service, community service or resource development experience or an equivalent combination of education, training and experience? Yes No 03 Do you possess and can you maintain a valid state driver’s license with an acceptable driving history? Yes No Required Question #J-18808-Ljbffr