Senior Financial Analyst

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI‑powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. The Strategic Finance team at Genesys is responsible for leading the company’s financial forecasting and reporting for executives and investors, including developing the company’s annual budget and long‑range plans and providing executives with regular analysis of the company’s performance across key strategic goals. Role Overview This Senior Financial Analyst will lead expense forecasting and strategic projects for several functions and work closely with finance and business partners at all levels of the company, including senior executives. Responsibilities Become a trusted partner and advisor for Genesys senior executives and other cross‑functional teams to provide financial decision‑making support. Develop and own the budget and forecasting process including headcount, non‑labor expenses for bad debt, VAT, insurance and special projects. Perform financial analysis of cloud infrastructure and technology costs, evaluate AI‑related investments and business cases, and provide recommendations to optimize spending, resource utilization and operational outcomes. Partner with business leads, Finance and Legal teams to set and execute on the function’s strategic plans. Generate variance analyses, bridges and presentations that explain trends and takeaways for leadership, board of directors and other external investor communications. Perform month‑end closing activities including accrual preparation and coordination with accounting. Reconcile and ensure consistency of data from various sources and assist in driving the automation of reports and analyses. Analyze and interpret data to develop insights and recommendations. Support ad‑hoc finance projects to help leadership make financially sound decisions. Qualifications & Skills Bachelor’s degree in Finance, Accounting or other relevant degrees. 2–4 years experience in corporate finance, consulting or financial services; SaaS/Cloud industry experience is a plus. Advanced Excel and financial modeling skills. Superior attention to detail and quality. Proficient in PowerPoint, business intelligence (Tableau/PowerBI), planning, ERP and reporting systems. Prior experience with Workday Adaptive a plus. Excellent communication, interpersonal, collaboration and consultative skills. Inquisitive and growth mindset in approaching complex problems. Compensation Base salary range: $81,800.00 - $143,800.00. Actual salaries will vary depending on candidate’s experience, qualifications, skills and location. Benefits Medical, dental and vision insurance. Telehealth coverage. Flexible work schedules and work‑from‑home opportunities. Development and career growth opportunities. Open time off in addition to 10 paid holidays. 401(k) matching program. Adoption assistance. Fertility treatments. Reasonable Accommodations If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying, please contact View email address on click.appcast.io. A response will be provided within 24–48 hours. Equal Opportunity Employer Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. #J-18808-Ljbffr