Internet Customer Care Specialist

Job Description

Job Description

Internet Sales & Customer Care Specialist

Job Title: Internet Sales & Customer Care Specialist
Location: Pawleys Island, SC
Company: South Strand Chrysler Dodge Jeep Ram

Drive sales and delight customers as an Internet Sales & Customer Care Specialist!
We’re looking for a motivated, customer-focused professional to engage with online and phone leads, set appointments, and provide outstanding service to our vehicle shoppers. If you enjoy connecting with people and driving results, this role is perfect for you.

Responsibilities:

• Respond immediately to internet, phone, and text inquiries about our vehicles
• Follow up with leads and long-term customers to schedule showroom appointments
• Maintain accurate CRM records and update customer interactions
• Collaborate with sales to ensure a smooth customer experience
• Make up to 100 follow-up calls per day to nurture relationships and generate sales opportunities

Requirements:

• Full-time, INCLUDING Saturdays (Closed Sunday)
• Strong verbal and written communication skills
• Experience in customer service, sales, or telemarketing preferred
• Self-motivated with a results-driven mindset
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with CRM systems is a plus

Pay & Benefits:

• Starting $15/hour + monthly commission potential
• 401(k) with match
• Health, dental, and vision insurance
• Paid time off
• Employee discounts

Why South Strand Chrysler Dodge Jeep Ram:
We’re the premier Chrysler, Dodge, Jeep, and Ram dealership serving Pawleys Island and surrounding areas. Join our team and help customers find the vehicles they love while building a rewarding career in automotive sales support!

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