Dispensary Manager

JOB TITLE: Dispensary Manager AUTHORITY & SUPERVISION: Reports directly to the Regional Retail Operations Manager, with additional oversight by the Vice President of Retail Operations Oversees all Dispensary staff JOB DUTIES & RESPONSIBILITIES: Oversee the day-to-day operations of the dispensary Maintain store compliance with all local, state, and federal regulations Complete all financial reporting Oversee physical inventory as well as, storage and supply of cannabis Oversees all Dispensary team members Coordinate with HR on staffing needs and recruiting process Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules Manage day-to-day operations of Dispensary and ensure SOPs are followed Update SOPs as changes to policy and/or regulations occur and ensure compliance among team Inspire, motivate, supervise, and provide guidance to Dispensary team members Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products Coordinate and communicate necessary information for bi-weekly team/management meetings Coordinate and prepare new hire training materials Collaborate with other department managers on Inventory, pricing, allocations and budget needs Maintain all systems and equipment with dispensary Troubleshoot and problem solve any equipment, systems or problems that arise Manage financial records and daily cash handling procedures Maintain a clean and organized store Other duties and special projects as assigned SALES AND CUSTOMER SERVICE: Provide and inspire retail staff to deliver best-in-class customer service Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge Lead staff to exceed goals set forth by the Regional Retail Operations Manager, and Vice President of Retail Operations Review all customer feedback, requests, and concerns and provide resolution QUALIFICATIONS: Must be proactive, have strong work ethic and pay great attention to detail Organizational and time management skills required 5+ years of experience in a general management position Bachelor’s degree in Business or related experience preferred ADDITIONAL REQUIREMENTS: Minimum of 21 years of age Possess valid driver’s license or state ID Must pass all required background checks Ability to work nights, holidays and weekends Must be, and continue to remain, fully compliant with all laws, regulations, and company policies Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance) This job function may include being in a stationary position or moving for extended periods of time #J-18808-Ljbffr