IT DevOps Engineer(Bilingual Chinese and English)

About Speed Xpress Inc.

Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business’ needs, exceed their expectations, and future-proof their ecommerce business.

In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down.

Job Summary

We are seeking an experienced IT DevOps Engineer to support the operation, maintenance, and optimization of IT infrastructure across our logistics and sorting facilities. This role will be responsible for enterprise network infrastructure, Linux servers, data center equipment, and network connectivity supporting warehouse automation systems.

The ideal candidate has 3–5 years of hands-on IT operations experience , strong troubleshooting skills across both network and server environments, and the ability to support business-critical systems in a fast-paced logistics environment. Experience supporting sorting centers, warehouse automation, AGV systems, or similar operational environments is highly preferred.

Key Responsibilities

• Network Infrastructure Management: Maintain and support switches, routers, firewalls, wireless APs, VLANs, and enterprise LAN infrastructure to ensure stable and reliable network operations.
• Server & Data Center Operations: Manage Linux servers, storage devices, racks, UPS systems, and dedicated network lines, including system deployment, disk expansion, backups, log analysis, and troubleshooting.
• Warehouse Automation Support: Provide network support for automation equipment such as DWS systems, sorting lines, and AGV robots , and quickly resolve connectivity, packet loss, bandwidth, VLAN, and data transmission issues.
• Troubleshooting & Incident Resolution: Diagnose and resolve network latency, packet loss, bandwidth congestion, server failures, disk capacity issues, and service outages.
• Infrastructure Projects & Optimization: Support network cutovers, capacity expansion, system migrations, and infrastructure upgrades, including risk assessment, implementation planning, testing, and rollback preparation.
• Cross-Functional Collaboration: Partner with R&D, security, systems, and operations teams to prepare infrastructure for new system launches and ensure post-launch stability.
• Documentation & Asset Management: Maintain technical documentation, network configurations, IT asset records, operational procedures, and infrastructure-related documentation.

Qualifications

• Bachelor’s degree in Computer Science, Network Engineering, Information Technology, Automation , or a related field preferred. Equivalent practical experience may be considered.
• 3–5 years of enterprise IT operations and maintenance experience .
• Hands-on experience with both network infrastructure and server administration .
• Strong knowledge of switches, routers, firewalls, wireless APs, VLANs, LAN architecture, and network troubleshooting.
• Experience with Linux server administration , backups, log analysis, storage, and system troubleshooting.
• Ability to independently diagnose and resolve production IT incidents.
• Experience supporting logistics facilities, sorting centers, warehouse automation, DWS, AGV, or automated sorting systems is highly preferred.
• Strong documentation, problem-solving, communication, and risk-assessment skills.
• Ability to travel approximately 15% as business needs require.

This role is not eligible for employment visa sponsorship. Candidates must be legally authorized to work in the United States without current or future employer-provided sponsorship.

Equal Employment Opportunity