Office Manager Frisco

HR


Hire office Staff, onboarding and training


Process payroll and PTO


Staff productivity - daily patient visits


Coach staff and training for better patient care & satisfaction


Staff issues


Office staff behavior with patients and satisfaction


Performance evaluation for staff


Conduct regular staff meetings


Staff - Front office staff, back office, NP, and Care Quality coordinator


Office


Manage both office locations


Travel between two locations


Attend meetings with Insurance companies - ACO monthly meetings


Track office productivity, patient satisfaction score, social media ratings


Periodic surveys with patients


Manage office supplies and inventories


Monthly-Print patient lists for overdue annual physicals and quality metric measures-mammogram, colorectal, bone density-assign them to the staff and track their progress.


Referrals & Prior authorizations - make sure the staff completes it daily


Follow-up with eCW for ticket issues and updates


IT issues to be coordinated with the IT person and other ACO companies


Office upkeeping - ensure a clean environment for patients and families.


Manage utilities with contractors.


Reporting & billing


Answer patient statements and billing questions.


Communicate and coordinate with the Offsite billing team


Meet with the Physician every week and provide reports regarding practice


Labcorp


Manage contract staff - make sure the staff is available daily for both locations


Skills


eCW


MS Office - word, excel, outlook