Service Manager

We are expanding and looking for a proactive, experienced Service Manager to oversee all maintenance operations and lead our on-site service team. If you're a hands‑on leader who thrives on team collaboration, attention to detail, and delivering exceptional results—you’ll fit right in. What You’ll Be Doing Lead Maintenance Operations: Oversee and coordinate day‑to‑day maintenance tasks, assigning work orders and ensuring timely, high‑quality completion. Team Supervision: Manage and mentor the on‑site maintenance team, fostering a positive, professional, and efficient working environment. Preventative & Reactive Maintenance: Ensure all building systems (HVAC, plumbing, electrical, appliances, carpentry, and painting) are well‑maintained and fully operational. Compliance & Safety: Ensure all work is completed in accordance with company policies, safety regulations, and industry standards. Inventory & Records: Maintain accurate records of service requests, preventative maintenance, parts orders, and vendor coordination. Staff Scheduling & Hiring: Manage shift schedules, recruit new maintenance personnel as needed, and support training and onboarding efforts. Resident Satisfaction: Provide excellent customer service and communicate effectively with residents regarding service timelines and updates. What You’ll Bring 5+ years of hands‑on experience in property maintenance including HVAC, electrical, carpentry, plumbing, and appliance repair 5+ years of supervisory experience leading maintenance teams EPA/HVAC Universal Certification strongly preferred Proficiency in Onesite, Excel, Outlook, and Microsoft Teams Exceptional leadership, communication, and organizational skills Professional appearance and a high level of integrity Strong problem‑solving abilities and customer service focus Why You’ll Love Working With Us Medical, dental, and vision insurance with Health Reimbursement Account (HRA) partially paid by employer Short & long‑term disability + life insurance at no cost to you 18 days Paid time Off 11.5 days Paid Holidays Employee Assistance Plan (EAP) 401(k) with 4% employer match Eligible for quarterly bonuses Employee referral program #J-18808-Ljbffr